Front of House Coordinator - m/w/d (R-18574)

Dun & Bradstreet; Frankfurt (Oder); Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A global data and analytics company in Frankfurt (Oder) is seeking a Reception and Office Coordinator to deliver exceptional visitor experiences. This role involves managing reception, organizing events, and ensuring site compliance with safety standards. The ideal candidate should have relevant experience in service-oriented industries, possess strong customer service skills, and be fluent in both English and German. This position offers the opportunity to grow in a dynamic environment focused on customer satisfaction.

Qualifikationen

• Experience in service-oriented industries such as hospitality or customer service.
• Strong service mindset with excellent customer service skills.
• Fluency in both English and German, spoken and written.

Aufgaben

• Manage reception and visitor experience at D&B Frankfurt office.
• Organize events, meeting setups, and manage supplies.
• Oversee safety, security, and site compliance measures.

Kenntnisse

Customer service skills

Interpersonal and communication skills

Proficient in Microsoft Office (O365)

Organizational abilities

Jobbeschreibung

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.

About the Role

Deliver an exceptional visitor and customer experience at the D&B Frankfurt office. This role covers reception management and a range of administrative tasks supporting the Workplace team. You will create a welcoming environment, ensuring every guest has a positive and lasting impression of D&B.

Essential Key Responsibilities

• Reception & Visitor Management: Welcome visitors and ensure all needs are met professionally.
• Event & Office Coordination: Organize onsite events, meeting room setups, catering, and stock control.
• Mail & Supplies Management: Handle incoming/outgoing mail, deliveries, and maintain office supplies
• Safety, Security, Compliance & Sustainability: Manage site safety, access cards, keys, health & safety, and act as Fire Warden, First Aider, and Risk Assessor.Provide clear workplace updates, support ESG/ISO initiatives, and organize local environmental activities.
• Vendor & Maintenance Oversight: Process invoices, onboard suppliers, and supervise contractors and cleaning services.

Essential Skills

• Relevant experience in a similar environment or service-oriented industries such as hospitality, gastronomy, or customer service
• Excellent customer service skills with a strong service mindset
• Strong interpersonal and communication skills in both English and German (written and verbal)
• Ability to work independently and perform administrative tasks with minimal supervision
• Open to change and new ways of working
• Energetic, approachable, and representative of D&B values, ensuring visitors feel at home
• Proficient in Microsoft Office (O365) with strong organizational abilities
• Excellent planning, organizational skills, punctuality, and time management
• Committed to following site rules and regulations and promoting a “do the right thing” culture

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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