Freelance Luxury Brand Evaluator in Germany (German Speaking)

CXG; Frankfurt; Remote; EUR 4.500 - 12.000; Teilzeit

Benefits dieser Stelle

Flexible working hours

Influence luxury brand strategies

Work from mobile application

Zusammenfassung

A leading customer experience agency is seeking Freelance Luxury Brand Evaluators to provide feedback on various luxury brands. This opportunity allows you to conduct evaluations of in-store and online experiences, influencing brand strategies while maintaining flexibility. You must be a customer of premium brands, at least 18 years old, and detail-oriented. Engage in diverse assignments while providing honest feedback, making a meaningful impact on the luxury market.

Qualifikationen

• Must be 18 years or older.
• Must be an existing client of premium and luxury brands.
• No prior experience needed; honest feedback from real customers is what we value.
• Punctual, organized, detail-oriented, reliable.

Aufgaben

• Conduct evaluations of luxury brands in-store or online.
• Provide objective feedback based on personal experiences.
• Complete feedback questionnaires after each evaluation.
• Complete questionnaires after each evaluation and comply with project objectives.

Kenntnisse

Organizational skills

Attention to detail

Observational skills

Customer experience knowledge

Jobbeschreibung

Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.

As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.

Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.

Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.

Responsibilities

• Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both
• Provide objective feedback about your experiences
• Choose assignments that align with your profile and interests
• Complete questionnaires after each evaluationComply with all given project objectives and special requirements from the luxury brand we represent

How to Apply

To become an evaluator with us, follow these simple steps:

• Register on live.cxg.com and receive an email with your credentials
• Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you
• Check the ‘welcome package' and pass the general certification
• You're now ready! You are now available for assignments and can browse and apply for any opportunities that interest you

About CXG

CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.

Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.

Contact us for more information!

Requirements

• Must be 18 years or older
• Existing client of premium and luxury brands
• Not contractually engaged with any retail brands, to maintain integrity
• Punctual, organized, detail-oriented, reliable
• Observant, passionate about customer experience
• No prior experience needed, we look for honest feedback from real customers