Founder's Associate

mitte.ai; Berlin; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A dynamic startup in Berlin is seeking a full-time Founder's Associate to support the founder's operations. This role involves handling customer support, recruitment, outreach, and general administration tasks. The ideal candidate should be highly organized, resourceful, and able to navigate a fast-paced environment. Startup experience and an ownership mindset are essential. The position offers a unique opportunity to play a pivotal role in a growing company, contributing across various functions.

Qualifikationen

• Experience in customer support and handling inbound tickets.
• Proven ability in hiring and managing recruitment processes.
• Experience in managing CRM and outreach campaigns.

Aufgaben

• Handle customer support tickets and maintain documentation.
• Source and manage candidates through the hiring process.
• Run outreach campaigns and manage partnership discussions.
• Coordinate the founder's calendar and general operations.
• Draft communications and handle social media if necessary.

Kenntnisse

Customer support expertise

Hiring and recruitment skills

CRM management

Organizational skills

Ability to handle ambiguity

Jobbeschreibung

We're looking for a full-time Founder’s Associate to support the founder and help run day-to-day operations at Mitte.

Location: Berlin

About the Role

You’ll be the right hand to the founder, owning everything that isn’t product and engineering. This is a wide-ranging, high-autonomy role where no two days look the same.

AI Creative Suite. Recently raised from Afore Capital, Looking Glass Capital, and angel investors including founders of Superhuman, Zalando, Fal and n8n.

Responsibilities

• Customer Support: Handle inbound tickets, triage issues, maintain docs/FAQs, keep customers happy.
• Hiring: Source candidates, screen resumes, schedule interviews, manage the pipeline end-to-end.
• Outreach & Partnerships: Run cold outreach campaigns, manage CRM, coordinate partnership conversations.
• Operations: Manage the founder's calendar, travel, expenses, vendor relationships, and general admin.
• Comms: Draft emails, prep decks, handle social media or community if needed.
• Whatever else comes up. Seriously.
• Highly organized, resourceful, low-ego.
• Extreme ownership mindset — you notice gaps and close them without being asked.
• Comfortable context-switching between support, ops, and people tasks all day.
• Startup experience or tolerance for ambiguity is a must.