Floor Houseperson | Hilton Aventura Miami

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 25.000 - 30.000; Vollzeit

Zusammenfassung

A prominent hotel group in Magdeburg seeks a skilled cleaner to ensure cleanliness in public areas, handle guest complaints, and maintain hygiene standards. The ideal candidate will have at least one year of cleaning experience, preferably in a hotel environment, and the ability to communicate well with guests and staff. This position requires a flexible schedule including weekends and holidays. Join us to provide excellent service and a clean environment for our guests.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.

Aufgaben

• Clean hotel public areas as assigned to ensure cleanliness standards.
• Report maintenance deficiencies and handle guest requests.
• Ensure confidentiality and security of all guest rooms.

Kenntnisse

Guest communication

Cleaning and sanitation standards

Bilingual English/Spanish

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.