Field Service Representative (m/f/d) | Aviation | International Deployment

Grob Aircraft SE; Tussenhausen; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Flying opportunities with Grob aircraft

Company pension scheme

Health subsidies (lunch support)

Flexible working schedule

VIP tickets for FC Bayern home games

Job summary

Grob Aircraft SE is seeking a Field Service Representative (m/f/d) based in Tussenhausen, Germany. The candidate will provide on-site technical support during assembly and operational phases of aircraft. Ideal applicants will have vocational training as an Aircraft Mechanic, several years' experience in aviation, and excellent English language skills. A willingness to travel internationally and assist in flight operations is essential. Benefits include flying opportunities, a company pension scheme, health subsidies, and corporate perks.

Qualifications

• Completed vocational training as Aircraft Mechanic or Avionics Technician.
• Several years of professional experience in aviation or field service.
• Excellent English skills (written and spoken).
• Willingness to travel internationally for long-term assignments.
• Independent and structured way of working.
• Strong customer orientation.

Responsibilities

• Provide on-site technical support to customer personnel.
• Analyze and troubleshoot technical issues during assembly and operation.
• Conduct training sessions for customer staff.
• Support customers in their daily flight operations.
• Coordinate warranty and guarantee cases.
• Assist in aircraft ferry flights.

Skills

Technical support

Troubleshooting

Customer orientation

Composite materials experience

Excellent English skills

Education

Vocational training as Aircraft Mechanic or Avionics Technician

Job description

At Grob Aircraft SE, we design, build, and support some of the world's most advanced training and special-mission aircraft. From our headquarters in Bavaria, our aircraft serve civil flight schools, air forces, and government operators across the globe. To support our growing international customer base, we are looking for a passionate Field Service Representative (m/f/d) who thrives where engineering meets aviation operations, directly on the flight line, with our customers, anywhere in the world.

Your Mission

• Provide on-site technical support to customer personnel (mechanics, technicians, engineers) during assembly, commissioning, and operation of our aircraft
• Accompany assembly activities, perform and support engine ground runs and system tests
• Analyze and troubleshoot technical issues, both mechanical and electrical/avionics-related
• Act as the primary technical point of contact for customers on-site
• Conduct technical briefings and training sessions for customer staff (pre- and post-flight checks, operation, maintenance)
• Support customers in their daily flight operations
• Identify requirements for spare parts, consumables, ground support equipment (GSE), training, and personnel
• Provide instruction and supervision in the use of ground and test equipment
• Coordinate and support warranty and guarantee cases, considering contractual and customs-related requirements
• Support aircraft ferry flights and provide post-delivery on-site assistance

Your Profile

• Completed vocational training as Aircraft Mechanic (Fluggerätmechaniker), Avionics Technician (Fluggeräteelektroniker) or comparable qualification
• Ideally several years of professional experience in the aviation industry, MRO/maintenance, or field service environment
• Excellent English skills (written and spoken), mandatory
• High willingness to travel internationally and to undertake long-term assignments abroad
• Independent, structured, and solution-oriented way of working
• Strong customer orientation with a confident, professional appearance
• Experience working with composite materials (CFRP/GFRP) is a plus
• A military aviation background is a strong advantage

Your Benefits at Grob Aircraft

• Flying at Grob: Fly the Grob G115 in your free time (for PPL holders) and access our Grob TP flight simulator
• Insurance & Pension: Company pension scheme, Grob accident insurance, and subsidy for occupational disability insurance
• Health & Well-Being: EGYM Wellpass, subsidized lunch (approx. 50%)
• Work-Life Balance: Bridge days with flextime, DEKA working time account, and kindergarten subsidy
• Extras: VIP tickets for FC Bayern home games (Allianz Arena), employee referral premium, anniversary gifts, and corporate benefits discount platform