Field Service Engineer ES

Tokyo Electron Europe Ltd. – German Branch; Dresden; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Tokyo Electron Europe Ltd. – German Branch in Dresden seeks an on-site field service engineer to install, maintain and repair semiconductor equipment, ensuring optimal performance and high customer satisfaction.

You will troubleshoot issues, conduct preventive maintenance, document service activities and provide customer training, while traveling to customer sites and collaborating with senior engineers. A diploma or certificate in engineering or electronics is required; strong problem-solving,

Qualifikationen

• Diploma or certificate in Engineering, Electronics, or related field.
• Experience in field service engineering or technical support is a plus.
• Strong troubleshooting and problem-solving skills.
• Basic understanding of semiconductor manufacturing processes and equipment.
• Excellent communication and interpersonal skills.
• Willingness to travel frequently and work flexible hours.
• Valid driver’s license.

Aufgaben

• Install, maintain, and repair semiconductor equipment and systems on-site.
• Troubleshoot technical issues to minimise downtime.
• Conduct preventive maintenance and inspections per schedules.
• Provide technical support and training to customers.
• Document all service activities and reports.
• Maintain knowledge of industry trends and technologies.
• Collaborate with senior engineers and management to resolve issues.

Kenntnisse

Field service

Troubleshooting

Customer communication

Semiconductor knowledge

Ausbildung

Engineering diploma

Electronics certificate

Jobbeschreibung

Job Purpose

Responsible for providing on-site technical support, troubleshooting, and maintenance for semiconductor manufacturing equipment. This role involves working closely with customers to ensure optimal performance of their machinery and achieving high levels of customer satisfaction.

Key Responsibilities

• Perform installation, maintenance, and repair of semiconductor equipment and systems.
• Troubleshoot technical issues efficiently and effectively to minimise downtime.
• Conduct preventive maintenance and inspections as per established schedules.
• Provide technical support and training to customers on equipment operation.
• Document all service activities, including service reports and customer feedback.
• Maintain up-to-date knowledge of semiconductor industry trends and technologies.
• Collaborate with senior engineers and management to resolve complex issues.

Skills and Knowledge

• Diploma or certificate in Engineering, Electronics, or a related field
• Experience in field service engineering or technical support, particularly in the semiconductor industry is an advantage
• Strong troubleshooting and problem-solving skills with the ability to diagnose technical issues.
• Basic understanding of semiconductor manufacturing processes and equipment.
• Excellent communication and interpersonal skills to work effectively with customers and team members.
• Willingness to travel frequently and work flexible hours as required.
• Valid driver’s license

Compensation and Benefits

Individual pay is determined based on multiple factors, including but not limited to location, experience, skills, job-related knowledge, relevant education, certifications, and/or training.

In addition to base salary, we offer (full time regular employees ) a comprehensive benefits package and for certain roles eligibility in our bonus plan and long-term incentives as applicable. The talent advisor can share more details about total compensation for the role in your location during the hiring process.

Equal Opportunity Employer

Tokyo Electron Limited (TEL) is an Equal Opportunity Employer (EEO). As such, all qualified applicants will receive consideration for employment regardless of race, colour, religion, belief, sex, national origin, age, disability, gender identity, membership to a traveller community or any other legally protected characteristic.

TEL acknowledges that diversity creates an innovative culture and aims to create a workplace where everyone is treated fairly and can succeed based on merit and qualifications.

About Tokyo Electron Europe Ltd. – German Branch

We make innovation possible. At TEL, we’re committed to advancing future technologies and success starts with a community of talented individuals. Our global workforce of over 20,000 employees is embracing the challenge of a rapidly evolving tech landscape. Your growth fuels our progress. Our 360-degree learning approach ensures there’s something for every style from interactive classes and on the job training to formal programs led by certified technical experts and organizational development professionals. You’ll continue building your skills and nurturing your curiosity. To support your journey, TEL offers educational reimbursement to help you reach your learning goals.