Field Engineer

Wayve; Leonberg; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

Wayve in Leonberg is seeking a Field Engineer to diagnose and repair vehicle software and hardware on-site, delivering rapid fault triage and a 5-minute response time while strictly following safety protocols and procedures.

You will collaborate with field engineers and cross-functional teams, document repairs, share best practices, participate in 24/7 on-call rotations across regions, and help refine processes to boost fleet uptime, safety, and operational efficiency.

Qualifikationen

• German driving licence is required.
• Strong knowledge of vehicle diagnostics, software/hardware fault triage, and repair processes.
• Ability to troubleshoot and resolve technical issues quickly to meet SLAs.
• Excellent communication and collaboration with global teams.
• Adherence to safety protocols and incident management.
• Willingness to work in on-call rotations and weekends.
• Familiarity with diagnostic tools and monitoring platforms (Datadog, Mender) and JIRA.
• Fluent in English and German.

Aufgaben

• On-site fault triage and resolution to maintain fleet uptime.
• Follow structured fault diagnosis and repair protocols.
• Collaborate with field engineers and cross-functional teams.
• Respond rapidly to issues with a 5-minute response time.
• Maintain clear communication with the Field Engineering Lead and handovers across locations.
• Participate in 24/7 global on-call rotations.
• Adhere to safety and compliance protocols during repairs.
• Contribute to continuous improvement of field engineering processes.

Kenntnisse

German driving licence

Vehicle diagnostics

Fault triage & repair

Communication & collaboration

Safety & compliance

On-call readiness

Monitoring tools familiarity

English & German fluency

Ausbildung

B.Sc. in Automotive/Mechanical/Electrical Engineering, CS or Robotics

High-voltage/EV certification

Tools

Datadog

Mender

JIRA

Jobbeschreibung

The role

The Field Engineer is a hands-on technical contributor responsible for diagnosing and resolving vehicle software and hardware issues to keep the fleet operational. They will play a critical role in rapid fault triage, ensuring a 5-minute response time while strictly adhering to safety protocols. Working closely with fellow engineers and global teams, they will contribute to seamless operations through effective communication and problem-solving. As part of a newly established function within Fleet Operations, the Field Engineer will help refine processes and drive efficiency in a fast-paced, high-impact environment.

Key responsibilities

• Perform on-site fault triage and resolution, diagnosing and repairing vehicle software and hardware issues quickly to maintain fleet uptime.
• Follow structured fault diagnosis and repair protocols, ensuring all work is carried out efficiently and in alignment with operational workflows.
• Collaborate with fellow field engineers and cross-functional teams to troubleshoot and resolve technical issues effectively.
• Respond rapidly to issues, meeting the 5-minute issue response to keep vehicles operational and our teams feeling adequately supported.
• Maintain clear communication with the Field Engineering Lead, providing updates on ongoing repairs and ensuring smooth handovers across geographical locations.
• Participate in on-call rotations, assisting with technical support and issue resolution across multiple regions as part of a 24/7 global support network.
• Adhere to strict safety and compliance protocols, ensuring all fault triage, diagnosis, and repairs follow the correct procedures and approvals.
• Contribute to continuous improvement efforts, identifying operational challenges and providing feedback to optimise field engineering support and efficiency.

About you

In order to set you up for success as a Field Engineer at Wayve, we're looking for the following skills and experience.

Essential

• Full German driving licence.
• Technical Expertise - Strong understanding of vehicle diagnostics, software and hardware fault triage, and repair processes. Experience in fleet operations, automotive systems, or ADAS technology is a plus.
• Problem-Solving & Efficiency - Ability to troubleshoot and resolve technical issues quickly, meeting strict SLAs (5-minute response time) to keep vehicles operational.
• Communication & Collaboration - Capable of working closely with global teams, providing clear technical updates, and ensuring smooth handovers across locations.
• Safety & Compliance - Deep understanding of safety protocols, incident management, and adherence to operational procedures to ensure secure and effective repairs.
• Adaptability & Flexibility - Comfortable working in a fast-paced, evolving environment, including participation in on-call rotations and weekend coverage as needed.
• Technical Tools & Platforms - Familiarity with diagnostic tools, software monitoring platforms (e.g., Datadog, Mender), and ticketing systems like JIRA.
• Fluent in English and German.

Desirable

• Bachelor's degree (B.Sc. or equivalent) in Automotive, Mechanical, Electrical/Electronic Engineering, Computer Science, Robotics, or a related technical discipline.
• Knowledge of ADAS on-road testing, safe vehicle-operation procedures, and relevant safety or high-voltage/EV certifications.
• High-voltage/EV certification and practical experience diagnosing EV systems.
• Demonstrated continuous-improvement mindset; able to identify recurring vehicle issues, turn field observations into actionable feedback, and help improve repair processes, vehicle uptime, and operational safety.

Additional Requirements

• This role is based on a rota with a shift pattern:
• Monday to Sunday - (must be able to work weekends)
• 06:00 - 15:00
• 13:00 - 22:00
• On-site at our office in Leonberg.
• All applications are required to disclose any second job as part of the application process.
• All applications will be subject to a health check before/after.
• Employment is contingent upon passing training, pre-employment checks and ongoing drug/alcohol testing, in accordance with our policy.

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