Enterprise Relationship Manager DACH (f/m/x)

Sharpist; Berlin; Hybrid; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Unlimited coaching sessions

Annual learning budget

Retirement plan (bAV)

Quarterly Magnetic Weeks

Flexible working hours

Neukölln office with perks

Zusammenfassung

Sharpist is seeking a high-impact Enterprise Account Manager to own a portfolio of strategic clients in the DACH region. You will drive growth, ensure program delivery, and partner with coaching, product, and ops to maximize client outcomes.

You'll engage CHROs and C-suite leaders, travel up to 30% to client sites, and own the end-to-end relationship, from discovery through renewal.

Qualifikationen

• Native-level German (C1+) and fluent English.

Aufgaben

• Own a portfolio of enterprise accounts in the DACH region, driving growth and high client value.
• Travel to client HQs across the region up to ~30% of the time.
• Lead account management and growth, aligning coaching programs with client needs.
• Coordinate with coaching, product, and operations to ensure successful program delivery.
• Engage CHROs, L&D leaders, and C-suite executives to secure long-term partnerships.

Jobbeschreibung

At Sharpist, we're on a mission to empower everyone to lead a self-aware career and life.

We're building the always-on career companion – from first internship to boardroom. For talents on the shop floor, in the stores, on the sites, and in the HQ. Before the hard conversation, after the tough feedback, in front of the empty whiteboard.

Our Hybrid Philosophy: Real 1:1 human coaching for empathy, accountability, and breakthrough moments – combined with an AI Coach for always-on support, follow-ups, and "in the moment" guidance.

Each learner's transcribed coaching sessions form their personal memory bank – their context, goals, patterns, and aha moments – securely encrypted. Our AI draws from this, rather than recycling generic knowledge.

This is not about replacing human coaches. It's about making coaching accessible to everyone, everywhere – and making HR teams 10x more effective.

Meet our AI Coach in action — and see how Sharpist empowers leaders and talents to grow every day:

About Sharpist

At Sharpist, we're on a mission to empower everyone to lead a self-aware career and life.

We're building the always-on career companion – from first internship to boardroom. For talents on the shop floor, in the stores, on the sites, and in the HQ. Before the hard conversation, after the tough feedback, in front of the empty whiteboard.

Our Hybrid Philosophy: Real 1:1 human coaching for empathy, accountability, and breakthrough moments – combined with an AI Coach for always-on support, follow-ups, and "in the moment" guidance.

Each learner's transcribed coaching sessions form their personal memory bank – their context, goals, patterns, and aha moments – securely encrypted. Our AI draws from this, rather than recycling generic knowledge.

This is not about replacing human coaches. It's about making coaching accessible to everyone, everywhere – and making HR teams 10x more effective.

Meet our AI Coach in action — and see how Sharpist empowers leaders and talents to grow every day:

The Strategic Context

We partner with 300+ of the world's leading enterprises — IKEA, BMW, Airbus, Miro — to build their leaders and talent. We do it by combining real 1:1 human coaching with an AI Coach that's there between sessions: always-on guidance, follow-ups, in-the-moment support.

We have strong product-market fit and marquee logos. Now we're going after growth, and the enterprise segment is the engine. The clients you own decide how fast we scale across DACH and beyond. This is not a role on the edge of things — it's as close to the center as it gets.

The Role

You are the face of Sharpist to our biggest clients in DACH . When they have a problem, you're the first call. When they grow with us, it's because of you. You own a portfolio of enterprise accounts outright — keeping them, growing them, and making sure the programs deliver. You'll go head-to-head with CHROs, L&D leads, and C-suite execs.

Meeting them in person matters , so you'll travel to client HQs across the region around 30% of the time.

This is high-stakes, high-autonomy, and highly visible.

Here's the split:

• 70% – Account management and growth . You learn each client's business well enough to see the opportunity before they do.
• 30% – Running the programs and driving satisfaction . Coordinating across coaching, product, and ops so things actually land.

Some accounts are smooth. Others are messy and need untangling. You own both.

Within 1 month, you will…

• Learn the product and get in front of your clients

• Map every account: who holds the budget, who champions us, who you still need

  to win over

Within 1 quarter, you will…

• Own a sharp, data-backed growth plan for your portfolio.

• Turn a client gap into a real expansion case — and pitch it to a senior executive

• Take on your first at-risk account and build the plan to turn it around

Within 1 year, you will…

• Hit your revenue and retention targets, and beat them

• Become the advisor CHROs and L&D leaders call before they make a decision

• Set the standard — the way you work becomes how the rest of the team does the

  job

Who You Are

You've come from consulting , B2B Saas Sales , a startup , a client-facing strategy role , or from running things behind a C-suite exec as a Chief of staff . Now you want your own patch to own. You want to grow and move things forward. Fast.

A few things that tend to be true of people who do well here:

• You have a strategic mind , but you're also an operator who executes and follows through . Nothing falls through the cracks.

• You're organized, curious , and comfortable juggling a lot of moving parts and people at once.

• You communicate clearly with anyone -whether you're presenting to a boardroom or talking things through with a colleague or an HR manager.

• You care about outcomes , not just optics — you're in it to make the client actually succeed.

• 3 years+ in top-tier consulting , a strategic client-facing role in B2B Company , or a Chief of staff to a C-suite leader

• A real track record of owning important relationships and delivering results

• Native-level German (C1+) and fluent English

• Open to travel around DACH about 30% of the time

Values Alignment

• Accountability : You keep your word. You're meticulous, organized, and 100% reliable

• Proactivity : You identify problems early, propose solutions, and jump on what matters

• Delivery : You're a builder who ships – motivated by visible results

• Care : You strive for excellence because the mission of empowering self-aware careers genuinely matters to you

Nice to have

• Experience selling to HR, L&D, SaaS, or tech

• You've worked somewhere fast and a bit chaotic, where you had to build the process rather than inherit it

What We Offer

• Competitive salary aligned with world class talent expectations

• Unlimited coaching sessions with certified Sharpist coaches + full access to AI Coach

• Annual learning budget for courses, conferences, and development

• Retirement plan (bAV) for long-term security

• Quarterly Magnetic Weeks – team events that inspire and connect

• Flexible working hours that suit your style

• Cool top floor office in the heart of Neukölln with free drinks, snacks and fruits ( plus Skip-the-line policy at Klunkerkranich)

We are an equal opportunity employer and encourage people of all ethnic backgrounds, genders, abilities, and sexual orientations to apply.

Curious what life at Sharpist looks like?Check out here - from Tuesday BBQs to Thursday breakfast, it's all part of what makes our team so special!

Closing Remarks – Why This Role Is Different

If you're after two things: something that's actually yours , and a path that leads somewhere . You get both of them here .

You'll own real relationships with companies everyone's heard of, from day one — no shadowing, no waiting your turn.

You run your portfolio like it's your own business , with the freedom and the accountability that come with that.

If you're the type who's never been great at waiting your turn, we should talk.