Engineering Operations Technician , DCEO (Frankfurt)

Amazon TA; Wiesbaden; On-site; EUR 60,000 - 90,000; Full time

Job summary

AWS is seeking a proactive engineer to oversee operation and maintenance of electrical and mechanical infrastructure for AWS Data Centers. You will ensure high availability for customers and uphold safety procedures while coordinating with cross-functional teams.

The role requires a self‑starter who can adapt to changing priorities, perform routine rounds, supervise technicians, and drive continuous improvement across facility operations.

Qualifications

• BASIC QUALIFICATIONS: High school or equivalent diploma.
• PREFERRED QUALIFICATIONS: Experience in data center engineering.

Responsibilities

• Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own safety initiatives and remediation of safety risks with other teams.
• Troubleshoot events within internal Service Level Agreements (SLA's).
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.).
• Supervise contractors or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment.
• Drive continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
• Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts.
• Lead root cause analysis for operational issues, and conduct meetings with SMEs to finalize mitigation strategies.
• Manual handling and lifting of equipment may be required.
• Ability to work shifts (morning, late and night).
• On-call rotation reaction to off-duty emergency calls.

Education

High school diploma or equivalent

Job description

The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs’ world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures.

The role requires a motivated, self-managed person who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the candidate needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.

The successful candidate will be part of the Engineering and Facilities team and will be responsible for; maintaining availability for customers; ensuring maintenance and operation of technical infrastructure; and the upkeep and operation of the DC facility.

About AWS:

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Key job responsibilities

• SAFETY
  • Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.
• ENGINEERING & FACILITY OPERATIONS AND MAINTENANC
  • Troubleshoot events within internal Service Level Agreements (SLA’s)
  • Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
  • Supervise contractor or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment.
  • Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
  • Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts.
  • Lead the root cause analysis for operational issues, and conduct meetings with Subject Matter Experts (SMEs) to finalize mitigation strategies.
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
• Ability to work shifts (morning, late and night)
• On-call rotation reaction to off-duty emergency calls

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

BASIC QUALIFICATIONS

• High school or equivalent diploma

PREFERRED QUALIFICATIONS

• Experience in data center engineering

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (m/w/d). Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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