Engineering Operations Technician

Amazon Web Services (AWS); Frankfurt; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Amazon Web Services (AWS) seeks a hands-on Data Center Engineering Operations Technician to manage electrical and mechanical infrastructure. You will handle UPS, MV systems, generators, cooling, and building automation within a data center setting, reporting to the Data Center Engineering Operations Manager.

Self-driven and proactive, you will work on site, performing maintenance, problem resolution, and continuous improvement while coordinating with stakeholders to ensure maximum uptime and

Qualifikationen

• High school diploma or equivalent is required.
• Knowledge of electrical theory and safety standards is required.
• Experience with data center infrastructure is preferred.

Aufgaben

• Set and maintain high safety standards and promote a safety culture.
• Drive continuous improvement through standard operating procedures and policies.
• Ensure 100% up-time on customer infrastructure and coordinate with stakeholders.
• Collaborate with internal and external teams to deliver operational excellence for AWS customers.
• Oversee preventive maintenance of site-critical facility infrastructure per AWS procedures.
• Monitor facility operations via BMS/PMS and walk-throughs.
• Support build-out and retrofit of data center infrastructure.
• Respond effectively to potential customer-impacting events on electrical or mechanical systems.
• Review incident reports and provide management with trend analyses and recommended actions.
• Draft and maintain method statements, SOPs, emergency procedures, and maintenance programs.

Kenntnisse

Electrical theory

Electrical knowledge

Safety awareness

Ausbildung

High school diploma

Jobbeschreibung

Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems, etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a hands on capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS, PDU, AHU, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.

Responsibilities

• Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
• Enabling the operations organization to deliver 100% up-time on all customer supporting infrastructure
• Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
• Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
• In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
• Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
• Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
• Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO

Physical Requirements

• Work on a 24x7 schedule (where applicable)
• Work at heights and from ladders.
• Perform physical tasks during the shift
• Work in a noisy environment with ear protection

Basic Qualifications

• High school or equivalent diploma
• Knowledge of key electrical competencies and theory

Preferred Qualifications

• Experience in data center engineering
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)

m/w/d

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