Employee Thalasso Consultancy (m/f/d)

Hotel NEPTUN Rostock; Rostock; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A renowned wellness hotel in Rostock is seeking a qualified candidate for guest advisory and reception duties related to their Thalasso programme. Responsibilities include providing advice, managing bookings, and supporting SPA operations. Ideal candidates will have completed a relevant apprenticeship and be fluent in German. The position offers competitive wages, permanent contracts, and employee perks including affordable meals and SPA access.

Leistungen

Affordable meals (€1.00)

Paid changing time

Free cleaning of work clothes

Use of NEPTUN SPA

Travel discounts at affiliated resorts

Corporate benefits with discounts

Qualifikationen

• Successful completion of a commercial apprenticeship, ideally in hotel.
• Initial experience in wellness or reception is a plus.
• Strong guest contact and hosting skills are essential.

Aufgaben

• Provide telephone and on-site advice on Thalasso programme.
• Organize sale of treatments and group activities.
• Coordinate medical accompaniment for Thalasso guests.
• Carry out office activities and compile statistics.
• Order necessary products and manage stock.
• Support SPA reception in daily operations.

Kenntnisse

Positive charisma

High level of hygiene awareness

Guest contact

Reliability

Team player

MS Office proficiency

Knowledge of TAC

Knowledge of FIDELIO Suite 8

Business fluent in German

Ausbildung

Completed commercial apprenticeship in hotel industry

Jobbeschreibung

Opened in 1971, Hotel NEPTUN is an employer with many years of experience. We employ over 220 staff (m/f/d) and more than 50 trainees from over 20 different countries. Of these, more than 50 employees have been working at Hotel NEPTUN for over 25 years.

Your workplace

Our NEPTUN SPA is famous because it is home to Germany's first original thalassotherapy centre with a seal of approval. A friendly team from the fields of beauty, wellness and sport, together with nutritionists, trainers and therapists, lovingly look after our guests in beautiful surroundings. If the balance of exercise, nutrition and relaxation is important to you, you will feel particularly at home with this team.

Main tasks

• You will provide telephone and on-site advice on our original Thalasso programme
• You will advise and organise the sale of individual treatments, group activities with appointment allocation and entry in the booking system
• You coordinate the medical accompaniment of our Thalasso guests
• You will carry out general office activities and compile statistics using the hotel's own software
• You order necessary products with incoming goods, stock and cost control
• You will support your colleagues at the main SPA reception in day-to-day business

What you bring with you

• You have successfully completed a commercial apprenticeship, ideally in the hotel industry or comparable
• Initial professional experience in the wellness area or at a reception desk rounds off your profile
• You have a positive charisma and a high level of hygiene awareness
• You love guest contact and are a host at heart
• You are reliable, discreet and a real team player
• You are confident in using MS Office, knowledge of TAC and FIDELIO Suite 8 is desirable
• You are business fluent in written and spoken German

What we offer you

• Working by the sea
• Permanent employment contracts with high hotel capacity utilisation all year round
• Fair wages according to the company collective agreement and employee representation
• with increasing length of service you benefit from Christmas and holiday bonuses
• 5-day week with working time recording
• Public holiday and overtime bonuses
• Holiday entitlement even in summer and special leave days for private occasions
• Breakfast, lunch and dinner for just €1.00 each
• Paid changing time and provision and free cleaning of work clothes
• Use of the NEPTUN SPA and the in‑house catering facilities at employee conditions
• Nearby car parking facilities
• Travel discounts at all A-ROSA & aja resorts, HENRI hotels and other DSR Hotel Holding brands
• Discounts with more than 1,500 providers as part of corporate benefits
• Seasonally changing sports programmes via the BGM directly on the beach