Employee Relations & HR Manager

JD.COM; Berlin; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

JD.COM is seeking an Employee Relations & HR Manager based in Germany to act as a trusted advisor to operations leaders and frontline managers, ensuring HR initiatives align with business goals while complying with employment law. You will shape a performance-driven, engaged workplace culture across warehousing, transportation, and supply chain operations.

You will lead ER case management, manager coaching, policy development, and complex transfer settlements, with a focus on German labor laws

Qualifikationen

• Bachelor's degree or above in HR, Labor Law, or related field.
• 5+ years in Employee Relations or HR Management in Germany/Europe.
• Experience with German labor laws, works council interactions, and Betriebsverfassungsgesetz.
• Experience managing employee transfers/settlements in Germany/Europe.
• Fluent in German and English; strong stakeholder engagement.
• Ability to drive HR projects while balancing compliance and growth targets.

Aufgaben

• Oversee end-to-end employee relations work, handling performance, misconduct, attendance, grievances, and disciplinary actions with compliance.
• Coach managers on HR practices, local laws, and JD.COM policies for consistent people management.
• Draft, review, and implement HR policies and contracts in line with German law and JD.COM standards.
• Lead employee transfers and settlements during business transfers with due diligence and communications.
• Support organizational restructuring and change initiatives with empathetic communication to minimize risk.
• Collaborate with German and European HR teams to embed JD.COM culture and standards.
• Analyze HR data to improve belonging and drive performance-oriented culture.
• Coordinate with external legal counsel on complex ER and transfer matters.

Kenntnisse

ER Case Management

Managerial Coaching

Stakeholder Management

Project Management

German & English fluency

Policy & Documentation

Legal Collaboration

Communication & Empathy

Ausbildung

Bachelor's in HR/Labor Law/BA

Master's or HR certifications preferred

Jobbeschreibung

JD.COM (NASDAQ: JD) is a leading global technology-driven supply chain and retail company. We are committed to providing consumers with the highest quality products and services while leveraging our advanced supply chain capabilities to redefine e-commerce and logistics worldwide. As we continue to grow across Germany, we seek passionate and experienced professionals who share our vision of operational excellence and ethical employment practices.

What You’ll Be Doing

We are seeking a proactive and strategic Employee Relations & HR Manager to join our expanding JD.COM team based in Germany. In this role, you will act as a trusted advisor to operational leaders and frontline managers, ensuring HR initiatives align seamlessly with business goals while maintaining full compliance with employment law. You will help shape a performance-driven, engaged workplace culture while managing complex ER cases and organizational changes across our warehousing, transportation, and supply chain operations.

Key Responsibilities

• ER Case Management: Oversee end-to-end employee relations work, managing cases related to performance management, misconduct, attendance anomalies, employee grievances, and disciplinary actions, while balancing regulatory compliance with practical business needs.
• Managerial Coaching: Provide guidance to managers at all levels on HR practices, local labor laws, and internal JD.COM policies to ensure consistent, fair, and standardized people management across all business teams.
• Policy & Documentation: Draft, review, and implement HR policies, employment contracts, and various documents, ensuring alignment with German labor laws and JD.COM global standards.
• Transfer & Integration: Lead and manage the entire process of employee transfer and settlement during business transfers (e.g., § 613a BGB / Betriebsübergang), including due diligence, employee communication, works council collaboration, and post-transfer integration, ensuring legal compliance and smooth transitions during corporate M&As or outsourcing.
• Organizational Change: Support organizational restructuring, optimization, collective consultations (with works councils), and other change management initiatives, focusing on empathetic communication methods to mitigate potential risks.
• Culture Embedding: Collaborate with the German and European regional HR team and business stakeholders to promote and embed JD.COM’s corporate culture, core values, and operational standards within the local workforce.
• Insights & Engagement: Gather and analyze relevant HR data to enhance employee belonging, drive continuous optimization of team workflows, and foster a performance-driven workplace culture.
• Legal Collaboration: Partner with external legal counsel when necessary to collaboratively handle complex employee relations and transfer settlement matters.

Requirements

• Education: Bachelor’s degree or above in Human Resources, Labor Law, Business Administration, or related disciplines; a Master’s degree or professional HR certifications is preferred.
• Experience: Minimum of 5 years of experience in Employee Relations or HR Management within a fast-paced, international environment in Germany; background in logistics, supply chain, or the tech industry is highly preferred.
• Transfer Expertise: Proven hands-on experience in managing the full lifecycle of employee transfers/settlements within Germany/Europe, including due diligence, consultation, and post-merger integration.
• Legal Knowledge: Thorough understanding of German labor laws (including works council interaction / Betriebsverfassungsgesetz), HR best practices, and standard ER procedures, with the ability to independently resolve grievances, disciplinary issues, performance improvements, and attendance management.
• Project Management: Demonstrated ability to independently drive HR projects while balancing compliance guidelines with business growth targets.
• Stakeholder Management: Excellent multi-party collaboration skills with the ability to interface with stakeholders at all levels and build relationships based on mutual trust.
• Communication Style: Strong interpersonal and communication skills with empathy and cross-cultural awareness. Fluent in German and English.
• Operational Resilience: Comfortable working within a high-intensity, frontline operational environment and engaging directly with frontline/blue-collar employee teams.
• Agility: Ability to thrive in a flexible, fast-changing, and expanding environment, effectively managing multiple priorities simultaneously.

At JD.COM, we are more than a technology-driven supply chain leader - we are a team that values operational excellence, integrity, and the people who make it happen. We invest in your development, provide opportunities to grow, and foster a culture where your expertise is valued and your ideas drive real impact. You will work in a diverse, respectful, and collaborative environment while shaping the future of retail and logistics across Germany.

If you are ready to take the next step in your HR career with a global leader committed to innovation, people, and excellence, JD.COM is the place for you.