You’re more valuable than ever – And that’s just how we’ll make you feel.
The Director, Data Management & Intelligence, is responsible for leading the Company’senterprise data strategy, governance, business intelligence, analytics, and data managementcapabilities. As the steward of enterprise data, this leader ensures information is trusted, accessible,secure, and actionable, enabling data-driven decision making and alignment with strategic businesspriorities.
This highly visible role partners with executive, operational, clinical, and technology leaders totranslate business needs into scalable data solutions, actionable insights, and AI-ready datafoundations. The Director is accountable for advancing data quality, governance, metadatamanagement, and architecture practices that support analytics, automation, artificial intelligence,and emerging agentic AI capabilities across the enterprise.
Success in this role requires strong leadership, influence, communication, and stakeholdermanagement skills, with the ability to drive alignment and execution across a complex organization.
The Director leads teams responsible for data governance, business intelligence, analyticsengineering, data services, and data product management, ensuring the Company can effectivelyleverage trusted data as a strategic asset to improve operational performance, customerexperiences, growth, innovation, and the responsible adoption of AI.
Qualifications
Education Required
- Bachelor’s degree in Computer Science, Data Analytics, Data Science, Information
Systems/Technology or related field.
Work Experience Required
- 10+ years of experience leading data management, governance, and business intelligence
functions that deliver measurable business value and continuous improvement.
- 3+ years of experience with healthcare industry data.
- 2+ years hands-on experience with Snowflake, certified/semantic data layers.
- 7+ years of leadership experience; 3+ years leading managers.
Preferred Qualifications
- Master’s Degree in Data Science, Analytics, Computer Science or related field.
- Experience with the Epic EMR data model (Clarity)
Expertise with healthcare business processes within physician practices and associatedapplication software necessary to support those processes within an integrated deliverysystem.
Knowledge, Skills, and Abilities
- Experience in leading healthcare data warehouse design and builds, specifically usingSnowflake.
- Proven experience establishing data governance frameworks, data catalog solutions, qualitystandards, scorecards, access controls, and data-sharing policies – with the goal to enableself-service analytics across key business areas
- Demonstrated success delivering enterprise BI and data platform enhancements, includingrequirements gathering, technology partnership, implementation, and change management.
- Strong track record of building trusted relationships and influencing senior leaders acrossmultiple business functions in support of enterprise-wide initiatives
- Ability to present data strategy, governance, and business performance insights to executiveaudiences.
- Experience with Tableau, Sigma, Power BI, or similar analytics and visualization platforms
- Advanced SQL skills and deep experience with cloud data warehouse technologies, withSnowflake required.
- Understanding of cloud infrastructure fundamentals, including Azure services (VMs, AzureSQL, IaaS, and PaaS).
- Proven ability to lead, coach, and develop high-performing teams and leaders.
- Strong people leadership skills with experience managing managers and individualcontributors.
- Ability to set clear priorities, align teams to business objectives, and drive accountability forresults.
- Effective change leadership skills, with the ability to guide teams through organizational andtechnology transformations.
- Strong communication and interpersonal skills, with the ability to influence stakeholders atall levels of the organization.
Essential Duties and Responsibilities
- Successfully complete current Snowflake optimization tasks, certified data and semanticlayer efforts.
- Deliver actionable insights to the business and leadership to better inform decisions andprovide timely feedback on key performance indicators.
- Establish the governance, performance metrics and quality standards practices(committees, roles, data standards, processes, policies, etc.) for the organization’s datamanagement and ensures compliance across the organization.
- Responsible for defining a data cataloging strategy, data dictionary, data lineage, data andmetric definitions in support of driving single source of truth and self-service.
- Lead the design, measurement, and monitoring of company key performance indicators aswell as high priority metrics in partnership with areas such as finance, marketing and jointventure operations.
- Influence and align executive leaders, business stakeholders, technology teams, andexternal partners to establish enterprise priorities, drive decision-making, and ensuredelivery of high-value data and analytics initiatives.
- Champion enterprise data literacy and serve as a recognized thought leader who promotesthe effective use of data, analytics, and performance insights across the organization
Build, lead, and develop high-performing teams responsible for enterprise data governance,business intelligence, analytics engineering, data services, and data product management.
- Provide ongoing leadership through performance management, coaching, feedback,succession planning, and career development to build a highly engaged, high-performingteam and leadership pipeline.
- Develop a culture of excellence, accountability, and continuous improvement that enablesthe team to deliver meaningful business impact while maintaining a highly collaborativeand supportive work environment.
Key AI-Readiness Responsibilities
- Establish and maintain enterprise data governance, quality, lineage, and metadata standardsneeded to support AI and advanced analytics.
- Create a trusted, scalable, and discoverable data ecosystem that enables self-serviceanalytics, machine learning, and AI applications.
- Partner with business, technology, and AI leaders to prioritize and operationalize dataproducts that power automation, predictive analytics, and agentic AI solutions.
- Ensure enterprise data assets are managed in accordance with security, privacy, compliance,and responsible AI principles.
- Develop a multi-year data strategy and roadmap that positions GoHealth to maximize thevalue of AI and emerging technologies.
GoHealth Core Values
- Collaboration : Takes ownership for collectively establishing productive partnerships andrelationships and seek to gain joint understanding of priorities and objectives so that thegreater good of the organization and those we serve is always at the forefront.
- Innovation : Consistently uses good judgment, applying creativity to overcome obstaclesand increasing effectiveness and efficiency through process and other forms of innovation.
- Diversity & Inclusion : Fosters diversity and inclusion, to be able to better understandteam members, our customers and partners. Engages the strengths and talents of each
GoHealth team member, creating an environment of involvement, respect and connectionwhere the richness of ideas, backgrounds and perspectives are harnessed.
- Courage & Integrity : Models and practices the highest ethical and professional standards;demonstrates pride and personal interest in our patients, partners and fellow teammembers, deeply engaging in the business. Makes decisions, with a focus on doing the rightthing; treats team members, our customers, partners and vendors with dignity,consideration, open-mindedness and respect.
- Accountability : Always shows initiative, demonstrates a bias to action and gets thingsdone. Actively accepts responsibility for diverse roles, obligations and actions thatpositively influence patient and customer outcomes, our partnerships and the healthcareneeds of our communities.
GoHealth Leadership Principles
- Create Shared Purpose: Breathe life into our vision and mission. Speak to our future andcreate a line of sight for our team members. Set goals and communicate a plan of action.
Empower others to deliver.
- Inspire and Motivate: Celebrate and share success. Grow and develop our team members.
Provide direct feedback that enables others to reach their potential. Identify when to leadand embrace the opportunity to follow.
Additional Requirements
- Office Environment: Tasks may be conducted within a climate-controlled office setting.
- Physical Activity: The role may require the ability to lift, carry, push, or pull materials,supplies, and equipment (up to 15 lbs.) Duties typically involve a combination of sitting,standing, and walking, with frequent changes in position.
- Travel: Travel may be required, including travel between Company locations and out-oftown destinations as needed, up to 15%.
- Safety Equipment: May require the use of safety equipment for infection prevention.
Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leadersto perform other duties. Leadership may revise this job description at any time.
Equal Employment Opportunity Statement
The Company and its affiliates, joint venture partners and entities under common management areEqual Opportunity Employers. They do not discriminate based on race, color, religion, nationalorigin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protectedstatus under federal, state, or local law.
ADA Accommodation Statement
Reasonable accommodations are available for qualified individuals with disabilities upon request.
This role defines success by achieving essential function outcomes, not by the method ofcompletion.
Compliance Statement
This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state,and local laws regulating employment
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy