Digital Health Solutions Consultant (m/f/d)

Thornton Tomasetti; Wiesbaden; Presencial; EUR 85 000 - 125 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Abbott Pension Plan

Company bike

Employee stock purchase program

Resumo da oferta

Abbott Germany is seeking a role focused on AlinIQ Solutions within the Digital Health Solutions group. You will present to clients, validate healthcare and IT needs, and promote AlinIQ capabilities to maximize value and customer satisfaction.

You will train customers, support pre-sales in collaboration with CORE sales, and cultivate reference sites while ensuring cross-functional teamwork across a multinational environment.

Qualificações

• Bachelor’s degree in medical, life sciences, IT or medical technology
• Understand IT technology within hospital and laboratory environment
• Expertise in clinical laboratory workflows (sample workflow, order/result workflows, inventory workflow, quality, etc.)
• Great understanding of Clinical Laboratory KPI’s.
• Expected to be part of design / monitoring / management / improvement of those KPI’s
• Strong understanding on how technology drives value in the broader healthcare and laboratory space
• IT functional expertise, IT product and industry knowledge in Healthcare and/or Laboratory Medicine preferred
• Willingness to challenge and improve the status-quo, with analytical skills, problems solving approach, with excellent consulting skills
• Customer facing, open, excellent customer communication, interpersonal and influencing skills
• Willingness to work in cross-functional teams
• Fluent in English and German

Responsabilidades

• Responsible for advanced presentation of AlinIQ Solutions to clients, supporting Core Sales Team and/or DHSE and to validate client’s medical and technical needs.
• Ensures the maximum utilization of AlinIQ solutions and that its functionalities are understood and appreciated.
• Maintains close relations with existing clients, identifying new needs and linking them to AlinIQ functionalities.
• Supports creation of SOW in pre-sales phase in partnership with Customer and CORE sales roles.
• Responsible for advanced and functional training of customers for AlinIQ enablers.

Conhecimentos

IT in healthcare

Clinical lab workflows

KPI understanding

Consulting skills

Cross-functional teamwork

Bilingual EN/DE

Formação académica

Bachelor’s degree in medical/life sciences/IT

Descrição da oferta de emprego

JOB DESCRIPTION: Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

In Germany, Abbott has more than 4,000 employees working in manufacturing, research and development, logistics, manufacturing, sales and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Neustadt am Rübenberge, Wetzlar, Eschborn, Cologne, Jena, Munich and Hamburg. Working at Abbott At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self.

You will have access to:

• Career development with an international company where you can grow the career you dream of
• An attractive benefits package (e.g. attractive Abbott Pension Plan, a company bike, employee stock purchase program)
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists
• A challenging position in a fast-growing crisis independent industry
• To become part of a dynamic, highly educated, highly skilled, and motivated team
• Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication
• Multi-national environment, where we foster the development of our talents within the enterprise

The Opportunity This position is responsible for the AlinIQ Solutions in the Abbott Digital Health Solutions - Abbott GmbH.

Your Tasks: Responsible for advanced presentation of AlinIQ Solutions to clients, supporting Core Sales Team and/or DHSE and to validate client’s medical and technical needs, ensuring their expectation are meet, by proposing the best offer accordantly Ensures the maximum utilization of AlinIQ solutions and that its functionalities are totally understood and appreciated, so every client becomes a promoter Maintains close relations and communication with existing clients, engaging them to improve daily workflows, continuously identifies newly formed needs, by connecting them to AlinIQ functionalities, creates additional sales though value expansion opportunities Support creation of SOW in pre-sales phase in partnership with Customer and CORE sales roles Responsible in advanced and functional training of the customers for AlinIQ enablers, during laboratory day-to-day operations Increase customer satisfaction and NPS, accordingly create value expansion opportunities and communicate with core sales team Must deep dive on customer needs and answer by using AlinIQ enablers, with the aim to transform every customer into a AlinIQ reference site, creating a bridge between customer and marketing team With hyper-care minimize inadequate training associated errors and issues, thus reduce customer complaints and avoidable support workload on ITSS team

Your Qualification:

• Bachelor’s degree in medical, life sciences, IT or medical technology
• Understand IT technology within hospital and laboratory environment
• Expertise in clinical laboratory workflows (sample workflow, order/result workflows, inventory workflow, quality, etc.)
• Great understanding of Clinical Laboratory KPI’s.
• Expected to be part of design / monitoring / management / improvement of those KPI’s
• Strong understanding on how technology drives value in the broader healthcare and laboratory space
• IT functional expertise, IT product and industry knowledge in Healthcare and/or Laboratory Medicine preferred
• Willingness to challenge and improve the status-quo, with analytical skills, problems solving approach, with excellent consulting skills
• Customer facing, open, excellent customer communication, interpersonal and influencing skills
• Willingness to work in cross-functional teams
• Fluent in English and German
• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY

Sales Force

DIVISION

CRLB Core Lab

LOCATION

Germany > Wiesbaden-Delkenheim : G20

ADDITIONAL LOCATIONS

WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable

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Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.