Digital Business Development Manager (f/m/d) - Product Management Circularity Services

Siemens; Erlangen; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Siemens share plans

30 days paid vacation

Flexible work schedules

Flexible training opportunities

Barrier-free locations

Job summary

Siemens Erlangen is seeking a strategic leader to shape the digital business for repair services and spare parts. You will drive digital sales channels, enhance customer experience and identify growth opportunities across the service portfolio.

You will collaborate with Product Management, Sales, IT and platform teams to translate opportunities into measurable digital initiatives, focusing on KPIs, market trends and international collaboration.

Qualifications

• 5 years of experience in business development, product or portfolio management, digital transformation or a comparable role.
• Strong background in business strategy and business case development.
• Solid understanding of E-Commerce, digital sales channels and customer journey optimization.
• Experience in leading cross-functional projects and translating opportunities into digital initiatives.

Responsibilities

• Developing and driving the digital business strategy for the spare parts portfolio.
• Shaping the digital go-to-market approach across Siemens-owned platforms and partner ecosystems.
• Identifying new digital business opportunities, including AI-enabled capabilities.
• Leading strategic projects with prioritized roadmaps to scale performance.
• Defining KPIs and using insights to drive data-driven improvement.

Skills

Business development

Strategy development

Cross-functional collaboration

Digital transformation

Analytics

Communication & stakeholder management

Fluent English & German

Education

Degree in Business Administration or Industrial Engineering or Digital Business or IT

Tools

CRM systems

E-Commerce platforms

AI-enabled capabilities/tools

Data analytics tools

Job description

In this role, you will shape the future of digital business for repair services and spare parts. Combining strategic thinking with a strong commercial mindset, you will drive the development of digital sales channels, enhance customer experience and identify new growth opportunities across our service portfolio. Working closely with Product Management, Sales, IT and digital platform teams, you will turn business opportunities into impactful digital initiatives.

What we offer you:

• An attractive remuneration package
• Access to Siemens share plans
• 30 days of paid vacation and a variety of flexible work schedules that allow time off for you and your family
• Flexible training opportunities for both your professional and personal development that you can tailor to your interests
• Barrier-free locations

Since each of over 300,000 team members feels that other benefits are particularly important, and we cannot list our entire benefit portfolio here, you can find more information here.

The individual benefits are subject to regulatory, contractual, or corporate conditions.

You’ll make a difference by:

Digital Business Strategy & Growth

• Developing and driving the digital business strategy for the spare parts portfolio
• Shaping the digital go-to-market approach across Siemens-owned E-Commerce platforms, distributor webshops and partner ecosystems
• Identifying new digital business opportunities, including innovative sales models, digital services and AI-enabled capabilities
• Leading strategic projects, setting priorities and roadmaps to scale digital business performance
• Monitoring market developments, customer needs, competitor activities and technology trends to derive actionable business opportunities
• You own the strategic portfolio backlog and prioritize demands with R&D partners

E-Commerce & Customer Experience

• Optimizing digital customer journeys across the full service lifecycle in close alignment with CRM
• You define value-add services to complement the e-commerce offering
• Driving improvements in customer experience, conversion, retention and digital sales performance
• Defining business requirements for new E-Commerce capabilities together with platform and IT teams
• Establishing KPIs and using performance insights to drive continuous data-driven improvement

Digital Innovation & Business Value

• Identifying opportunities for automation utilizing AI to create and increase customer and business value
• Developing business cases and evaluating commercial potential of digital initiatives
• Taking business ownership of strategic digital program for e-commerce / digital selling and ensuring measurable outcomes
• Preparing management-ready decision proposals and aligning stakeholders across functions

This is how you’ll win us over:

Education

• A degree in Business Administration, Industrial Engineering, Digital Business, Information Technology or a comparable field

Experience & Skills:

• 5 years of experience in business development, product or portfolio management, digital transformation or a comparable role
• Strong background in business strategy and business case development
• Solid understanding of E-Commerce, digital sales channels and customer journey optimization
• Experience in leading cross-functional projects, translating business opportunities into digital initiatives and measurable results
• Good understanding of digital technologies, IT platforms, business data analytics and AI-enabled business applications
• Experience in industrial services, retail, distribution, value-added resellers or aftermarket business is an advantage

Ways of working:

• Strategic and entrepreneurial mindset with a pragmatic, results-oriented approach
• Strong analytical and problem-solving capabilities
• Excellent communication, presentation and stakeholder management skills, including the ability to influence senior management and cross-functional teams
• High level of initiative, customer orientation and ownership
• Ability to collaborate effectively in international and cross-functional environments

Languages

• Fluent English and German; additional languages are an advantage

You are much more than your qualifications, and we believe in the potential of every single candidate. We look forward to getting to know you!

At Siemens, we believe that feeling valued and included is the foundation for doing great work. That's why we aim to create an inclusive workplace where everyone feels a sense of belonging, and where individual perspectives and experiences are celebrated. Our commitment to fairness and respect extends to every applicant.

As an equal opportunity employer, we welcome applications from individuals of all backgrounds and particularly encourage applications from persons with disabilities.

About us

We know that our business thrives only when our people thrive and unlock their full potential. That's why you are always our top priority. Our global, diverse team is ready to support, challenge, and inspire you, helping you grow in countless ways. Together, we'll embark on an exciting journey of discovery. Who knows where this path will lead? Join us and take an active role in shaping your future!

www.siemens.de/careers - if you would like to find out more about jobs & careers at Siemens.

FAQ - if you need further information on the application process.