Digital Adoption & Sales Specialist Radiation Oncology - MIM software
GE HealthCare
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Job summary
GE HealthCare in Germany seeks a Digital Adoption Sales Specialist for Radiation Oncology to promote, demonstrate, and manage trials of digital tools, driving adoption and long‑term engagement.
Working with Sales Account Managers and Product Specialists, you will integrate digital solutions into clinical workflows, expand share of wallet, and support margin growth through value‑based selling while traveling across Germany.
Qualifications
- Bachelor's degree in Healthcare, Biomedical Engineering, Health IT, or a related field.
- 3+ years of experience in healthcare technology, digital health, or clinical applications, preferably in Radiation Oncology or oncology software.
- Fluent in German and English, both written and verbal.
- Willingness to travel approximately 60–70% across Germany and DACH, with some international travel.
- Valid driver's license; company car provided.
Responsibilities
- Lead digital solution promotion, demonstrations, and trials to drive adoption of Radiation Oncology software and platforms.
- Drive customer success plans and act as main contact for solution users, ensuring high satisfaction and value realization.
- Collaborate with Sales and Product teams to increase attachment rate and demonstrate ROI of digital platforms.
- Coordinate training and education alignment with Clinical Education to ensure smooth onboarding.
- Identify upsell/cross-sell opportunities and support strategic account planning with sales teams.
Skills
Education
Job description
The Digital Adoption Sales Specialist plays a critical role in accelerating the adoption and commercial success of digital solutions in Radiation Oncology. This role is responsible for promoting, demonstrating, and managing trials of digital tools and platforms, while driving customer success, satisfaction, and long-term engagement.
The Digital Adoption Sales Specialist plays a critical role in accelerating the adoption and commercial success of digital solutions in Radiation Oncology. This role is responsible for promoting, demonstrating, and managing trials of digital tools and platforms, while driving customer success, satisfaction, and long-term engagement.
Working closely with Sales Account Managers and Product Specialist teams, the Digital Adoption Specialist ensures seamless integration of digital solutions into clinical workflows, expands share of wallet within existing accounts, and supports margin growth through value-based selling.
The role involves regular travel to customer sites and industry events, requiring a strong customer-facing mindset and the ability to build lasting relationships with clinical and commercial stakeholders.
- Lead product demonstrations and manage digital solution trials to support adoption of Radiation Oncology software and platforms.
- Define and execute the trial strategy to maximize impact and conversion.
- Collaborate with sales and product teams to ensure trials are integrated into broader commercial strategies and lead to long-term adoption.
- Develop and execute customer engagement programs such as symposiums, congresses, hands-on sessions, and webinars.
- Drive customer success plans and act as the primary point of contact for Radiation Oncology solution users, ensuring high satisfaction, effective usage, and continuous value realisation.
- Gather user feedback and usage data to inform product development and enhancements, acting as the voice of the customer within the organization.
- Track adoption metrics, usage patterns, and customer satisfaction KPIs to drive continuous improvement and demonstrate ROI to stakeholders.
- Collaborate closely with Sales Account Managers and Product Specialists to increase the attachment rate of digital solutions across all Radiation Oncology opportunities.
- Demonstrate the combined clinical and operational value of integrating digital platforms with imaging and oncology systems to drive synergy across hardware, software, and service sales.
- Identify upsell and cross-sell opportunities within existing accounts, contributing to revenue growth, margin expansion, and increased share of wallet.
- Support the sales team with tailored messaging, value propositions, and tools that highlight the strategic benefits of digital adoption in Radiation Oncology workflows.
- Support strategic account planning by identifying digital growth opportunities and aligning with broader commercial objectives.
- Ensure customer satisfaction by identifying specific training needs and aligning them with the Clinical Education team.
- Act as a liaison between the customer and internal training resources to ensure that educational programs are tailored to the clinical and operational requirements of each site.
- Support the planning and coordination of training delivery, ensuring a smooth onboarding experience and optimal use of digital solutions.
- Responsible for achieving financial targets related to MIM Software and Radiation Oncology digital solution sales, both as standalone deals and as part of combined offerings.
- Work in partnership with Sales Account Managers and Product Sales teams to drive revenue, margin, and share of wallet expansion.
- Work closely with the Imaging Digital Solutions team responsible for IT implementation.
- Define the best structure and offering during the sales process to align with customer needs, ensuring a smooth and proper installation of digital solutions.
- Bachelor’s degree in Healthcare, Biomedical Engineering, Health IT, or a related field.
- 3+ years of experience in healthcare technology, digital health, or clinical applications, preferably within Radiation Oncology, Oncology Informatics, or healthcare software.
- Strong understanding of Radiation Oncology workflows and digital health ecosystems.
- Fluent in German and English, both written and verbal.
- Valid driver’s license, a company car is provided.
- Ability and willingness to travel approximately 60% to 70% of the time, primarily across Germany and the DACH region, with occasional international travel, including attendance at two conferences abroad per year.
- Ability to balance customer-facing activities with a regular office presence of at least two days per week.
- Excellent communication and interpersonal skills, with the ability to engage both clinical and technical stakeholders.
- Demonstrated success in customer-facing roles, including training coordination, onboarding, or customer success.
- Experience with digital platforms, SaaS models, or enterprise healthcare software.
- Strong analytical mindset with the ability to interpret usage data and customer feedback.
- Collaborative team player with a proactive, solution-oriented approach.
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and approximately 50,000 employees worldwide. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications, and services, supported by our Edison intelligence platform.
We operate at the center of an ecosystem working toward precision health by digitising healthcare, helping drive productivity, and improving outcomes for patients, providers, health systems, and researchers around the world.
Our total rewards are designed to unlock your ambition by providing the flexibility and support needed to turn your ideas into world-changing realities. Our salary and benefits are everything you would expect from an organization with global strength and scale, and you will be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
Relocation Assistance Provided: No
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