Delivery Station Team Lead(Dusseldorf)

JINGDONG Logistics; Düsseldorf; Vor Ort; EUR 52.000 - 76.000; Vollzeit

Zusammenfassung

JINGDONG Logistics is seeking a Delivery Station Team Lead in Düsseldorf to oversee on-site operations, coordinate with drivers, and ensure smooth delivery execution. You will lead shift activities, monitor process efficiency, and maintain SOP adherence to uphold service quality.

The role involves coordinating with the customer service team to address inquiries and continuously improve the delivery experience. A proactive, hands-on leader will thrive in this fast-paced environment.

Aufgaben

• Report to the station manager and supervisor; coordinate on-site operations during a shift and assist drivers.
• Master the delivery process and monitor efficiency and quality of driver deliveries.
• Oversee daily training and implementation of driver systems and SOPs.
• Collaborate with customer service to handle inquiries and monitor delivery experience.

Jobbeschreibung

## Delivery Station Team Lead(Dusseldorf)Applylocations: DEU-North Rhine-Westphalia-Düsseldorftime type: Full timeposted on: Posted Todayjob requisition id: JR103195**Who We Are**At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.**Our Global Reach**JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/**What We Offer**Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.**About The Team**You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.1. Report to the station manager and station supervisor, be responsible for on-site operational coordination during a shift, and assist drivers in unloading and sorting goods upon their arrival at the station;2. Master the delivery process and monitor the efficiency and quality of driver delivery.3. Be responsible for the daily training and implementation of the driver business system and SOPs, ensuring that all employees are familiar with and grasp the system.4. Collaborate with the customer service team, handle customer inquiries via phone, and monitor the delivery experience guarantee.*At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.***Ready to apply?**Take the next step in your career, apply now and explore the opportunities we have to offer.