Data Center Engineering Operations Technician (w/m/d), DCEO

Amazon Web Services (AWS); Frankfurt; On-site; EUR 70,000 - 110,000; Full time

Job summary

A100 ROW GmbH in Frankfurt, Germany, supports AWS global infrastructure by operating and maintaining critical electrical and mechanical systems across data centers. This role emphasizes safety, reliability, and continuous improvement in facility operations to ensure uninterrupted cloud services.

You will lead engineering operations tasks, supervise technicians, and coordinate with SMEs to resolve issues, while adhering to safety standards and shift-based work requirements.

Qualifications

• Experience in relevant work.
• Able to bend or twist the body into unusual positions while working.
• Able to use hands to manipulate small wires and objects.
• Able to walk on job sites in uneven terrain.
• Able to work at heights and from ladders.

Responsibilities

• Follow and maintain the highest safety standards and foster a world-class safety culture.
• Operational experience with electrical and mechanical equipment (UPS, switchgear, circuit breakers, ATS, diesel generators, HVAC, etc.).
• Take daily operational readings of mechanical and electrical equipment during rounds/logs.
• Supervise contractors or Engineering Operations Technicians to ensure proper operation and maintenance of facility equipment.
• Lead root cause analysis for operational issues and collaborate with SMEs to finalize mitigation strategies.

Skills

Physical dexterity

Safety culture

Manual handling

Education

Bachelor's degree in Electrical or Mechanical Engineering

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Key Job Responsibilities

• SAFETY
  • Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.
• ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE
  • Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
  • Troubleshoot events within internal Service Level Agreements (SLA’s)
  • Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
  • Supervise contractor or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment.
  • Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
  • Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts.
  • Lead the root cause analysis for operational issues, and conduct meetings with Subject Matter Experts (SMEs) to finalize mitigation strategies.
• Physical requirements
  • Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
  • Ability to work shifts (morning, late and night)
  • On-call rotation reaction to off-duty emergency calls
  • Work at heights and from ladders; in a noisy environment with ear protection
  • Perform physical tasks during the shift

About The Team

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience in relevant work
• Can bend or twist the body into unusual positions while working
• Can use hands to manipulate small wires and objects
• Can walk on job sites in uneven terrain
• Can work at heights and from ladders

Preferred Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering
• Can perform physical tasks all day without becoming overly tired

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

A100 ROW GmbH

Job ID: A10485802