Data Center Engineering Operations Technician (m/f/d), Frankfurt, Data Center Engineering Operations (DCEO)

Amazon Web Services (AWS); Frankfurt (Oder); On-site; EUR 60,000 - 80,000; Full time

Job summary

A100 ROW GmbH is seeking a Data Center Engineering Operations Technician to deliver best practice systems and resolve issues across UPS, MV electricals, generators, cooling, and related M&E infrastructure in a data center environment.

The role involves hands-on work, frequent site interventions, critical switching, and proactive problem solving. You will report to the Data Center Engineering Operations Manager and support 24x7 operations with a strong focus on safety and operational excellence.

Qualifications

• High school or equivalent diploma.
• Knowledge of key electrical competencies and theory.

Responsibilities

• Setting and maintaining the highest standards for safety and actively promoting a world‑class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
• Enabling the operations organization to delivering 100% up‑time on all customer supporting infrastructure
• Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
• Responsible for ensuring that the preventive maintenance of site‑critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
• In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
• Participation in the successful delivery of build‑out and retrofit of Data Center infrastructure
• Ensuring organizational capability to react & respond appropriately to any potential customer‑impacting event on any component of electrical or mechanical infrastructure.
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
• Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO

Skills

Electrical theory knowledge

Data center engineering experience

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

High school or equivalent diploma

Job description

Description

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self‑managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a ‘hands on’ capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.

Key job responsibilities

• Setting and maintaining the highest standards for safety and actively promoting a world‑class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
• Enabling the operations organization to delivering 100% up‑time on all customer supporting infrastructure
• Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
• Responsible for ensuring that the preventive maintenance of site‑critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
• In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
• Participation in the successful delivery of build‑out and retrofit of Data Center infrastructure
• Ensuring organizational capability to react & respond appropriately to any potential customer‑impacting event on any component of electrical or mechanical infrastructure.
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
• Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO

Physical Requirements

• Work on a 24x7 schedule (where applicable)
• Work at heights and from ladders.
• Perform physical tasks during the shift
• Work in a noisy environment with ear protection

About The Team

About AWS

Diverse Experiences

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Inclusive Team Culture

AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

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Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This job opportunity is available both for the full time and part time employment.

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m/w/d

Basic Qualifications

• High school or equivalent diploma
• Knowledge of key electrical competencies and theory

Preferred Qualifications

• Experience in data center engineering
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

Company

A100 ROW GmbH

Job ID: A10579618