Data Center / Desktop Support Engineer

N Consulting; Berlin; In loco; EUR 40.000 - 60.000; Part-time

Descrizione del lavoro

N Consulting Limited is seeking a Data Center / Desktop Support Engineer in Berlin to provide hands-on technical assistance for IT infrastructure. Responsibilities include troubleshooting hardware, managing network devices, and coordinating with remote teams. A diploma or bachelor's degree in IT, along with certifications like CompTIA A+ or Network+, is preferred. Candidates should have strong communication skills and be willing to work in shifts as needed. Experience in enterprise Data Center environments is a plus.

Competenze

• Experience in Data Center support or Desktop Support role.
• Hands-on experience with rack & stack and cabling support.
• Strong understanding of LAN/WAN, TCP/IP, and end-user device support.

Mansioni

• Provide onsite support for Data Center operations and Desktop Support activities.
• Install and troubleshoot hardware components including servers and PCs.
• Coordinate with remote teams for incident resolution and infrastructure maintenance.

Conoscenze

Data Center support

Desktop Support

Windows OS troubleshooting

Basic networking concepts

Communication and coordination

Formazione

Diploma / Bachelor's degree in Computer Science or IT

Strumenti

ServiceNow

Jira

Remedy

Descrizione del lavoro

# Data Center / Desktop Support Engineer at N Consulting Ltd**JOB TITLE: Data Center / Desktop Support Engineer****Location- Frankfurt and Berlin.****Job Type: contract- 3 roles****Job Description**We are looking for a hands-on **Data Center / Desktop Support Engineer** with strong “hands and feet” support experience to provide onsite technical assistance for IT infrastructure, hardware, and end-user systems.**Key Responsibilities*** Provide onsite “hands and feet” support for Data Center operations and Desktop Support activities.* Install, troubleshoot, and replace hardware components including servers, desktops, laptops, monitors, printers, and network devices.* Perform rack and stack activities, cable management, patching, labeling, and basic connectivity checks.* Support server reboot, hardware diagnostics, and physical equipment inspection in the Data Center.* Coordinate with remote technical teams for incident resolution and infrastructure maintenance.* Handle OS installation, software configuration, user account support, and peripheral setup.* Monitor tickets and ensure timely resolution as per SLA requirements.* Maintain asset inventory and update documentation for hardware movements and changes.* Provide support for Microsoft Windows environment, Office 365, VPN, and basic networking issues.* Assist in IMAC activities (Install, Move, Add, Change) for IT equipment.**Required Skills*** Experience in Data Center support or Desktop Support role.* Good knowledge of Windows OS, hardware troubleshooting, and basic networking concepts.* Hands-on experience with rack & stack, cabling, and remote hands support.* Familiarity with ticketing tools such as ServiceNow, Jira, or Remedy.* Understanding of LAN/WAN, TCP/IP, printers, and end-user device support.* Ability to work in shifts and provide onsite support when required.* Strong communication and coordination skills.**Preferred Qualifications*** Diploma / Bachelor’s degree in Computer Science, IT, or related field.* Certifications such as CompTIA A+, Network+, Microsoft, or Cisco are an advantage.* Experience supporting enterprise Data Center environments is preferred.