CX Training Supervisor

Protective Industrial Products; Hof; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading safety equipment provider in Germany is seeking a manager for their training center. The role involves managing a team, developing training courses, and conducting market analyses. An advanced qualification as a Master Craftsman or Business Administrator is required, along with strong management and sales skills. Candidates must be fluent in English and German, with knowledge of Spanish as a plus. The position requires on-site work in Hof and 30% travel within Germany and surrounding regions.

Qualifikationen

• Advanced qualifications as a Master Craftsman or Business Administrator.
• Three years of relevant vocational training plus extensive additional qualification.
• Experience in sales and strong management skills.

Aufgaben

• Manage and support product trainer team and administrative staff.
• Plan staff deployment and resources according to needs.
• Implement personnel development measures.
• Conduct market monitoring and analyses.
• Develop training and course concepts.
• Deliver training courses actively.
• Acquire new customers and provide consultations.

Kenntnisse

Master Craftsman or Business Administrator qualifications

Strong management skills

Sales experience

Fluency in English

Fluency in German

Spanish (good to have)

HSE background

Ausbildung

Relevant vocational training with subject-specific qualification

Jobbeschreibung

PIP Global Safety is a leading global supplier and manufacturer of personal protective equipment (PPE), trusted by workers and safety professionals across industries and continents. With a 40-year legacy of innovation, quality, and responsiveness, we deliver comprehensive, head-to-toe protection through a powerful portfolio of brands.

We are united by a shared goal : to protect workers around the world by delivering solutions that ensure safety, empower performance, and promote well‑being. Guided by our core values—integrity, innovation, accountability, tenacity, and customer centricity—we’re building a safer, more sustainable future. At PIP Global Safety, we’re protecting people and the planet, one innovation at a time.

We’re doubling our global footprint through the transformative acquisition of legacy brands like North®, Howard Leight®, Miller®, Fibre‑Metal®, Oliver®, Salisbury®, and more—bringing even greater innovation, expertise, and reach to our customers worldwide.

Join a growing global organization where protection is more than a product—it’s our purpose and our passion.

Job Summary

Managing Management of the training center

This role requires on-site presence in HOF 1–2 days per week and involves approximately 30% travel within Germany, Switzerland, and other Eastern European countries.

RESPONSIBILITIES

• Professional and disciplinary management of the product trainer team (training center), administrative support staff and leading a team of 5.
• Staff deployment and resource planning according to current needs
• Implementation of personnel development measures (trainer training)
• Instruction of trainers in new procedures and equipment
• Conducting market monitoring and analyses
• Development of training and course concepts
• Instruction of trainers in new courses to be conducted
• Creation and regular updating / adaptation of training materials
• Active delivery of courses
• Acquisition of new customers and provision of consultations to existing customers
• Acceptance of fall protection equipment
• Conducting expert inspections of personal protective equipment (PPE) against falls from a height

REQUIRED SKILLS FOR SUCCESS

• Requires knowledge and skills acquired through advanced qualifications as a Master Craftsman or Business Administrator, or through relevant vocational training of at least three years plus extensive additional subject‑specific qualification
• Strong management skills.
• Experience in sales.
• Fluency in English & German is must (Spanish good to have)
• HSE background is a plus.

Protective Industrial Products (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and we strive to ensure that employment decisions are based on qualifications, merit, and business needs. Employment practices and policies may be subject to variation based on applicable laws and regulations in different countries and jurisdictions.