German-Speaking Customer Support Rep I Onsite in Greece I Relocation Support

WW Talents; Leipzig; Vor Ort; EUR 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

Relocation package

Hotel accommodation (4 weeks)

Flight ticket provided

Airport pickup

Real estate assistance

Zusammenfassung

WW Talents is seeking a German-speaking Customer Service Representative to join its international team in Greece. You will handle German and English inquiries, deliver outstanding support via phone and email, and help customers resolve issues while maintaining high satisfaction.

The role requires native or near-native German (C1) and fluent English, excellent written communication, and good knowledge of Microsoft Office.

Qualifikationen

• Native or near-native German (C1)
• Fluent English
• Excellent written communication skills
• Good knowledge of Microsoft Office
• Ability to multitask in a fast-paced environment

Aufgaben

• Provide professional customer support via phone, email, and other communication channels.
• Respond to customer inquiries accurately and efficiently.
• Resolve customer issues while maintaining a high level of customer satisfaction.
• Escalate complex cases when necessary.
• Maintain accurate records of customer interactions.
• Meet quality and performance targets.
• Collaborate with colleagues to deliver an exceptional customer experience.

Kenntnisse

German language

English language

Written communication

Multitasking

Tools

Microsoft Office

Jobbeschreibung

Join an International Customer Support Team in Greece!

Are you fluent in German and English? Looking for an exciting opportunity to build your international career while living in Greece?

Join an international customer service team in Greece and become part of a dynamic, multicultural workplace where you'll provide exceptional support to customers while developing your career in one of Europe's most vibrant destinations.

About the Role

As a Dutch-Speaking Customer Service Representative, you will provide high-quality customer support in German, helping customers resolve their inquiries while delivering an outstanding customer experience.

You'll work in a collaborative international environment where communication, problem-solving, and customer satisfaction are key priorities.

Key Responsibilities

• Provide professional customer support via phone, email, and other communication channels.
• Respond to customer inquiries accurately and efficiently.
• Resolve customer issues while maintaining a high level of customer satisfaction.
• Escalate complex cases when necessary.
• Maintain accurate records of customer interactions.
• Meet quality and performance targets.
• Collaborate with colleagues to deliver an exceptional customer experience.

What We're Looking For

• Native or near-native German (at leastC1f).
• Fluent English.
• Excellent written communication skills.
• Good knowledge of Microsoft Office.
• Ability to multitask in a fast-paced environment.

Salary & Benefits

• Gross Monthly Salary: €1,500 x14 month
• Performance Bonus based on target achievement.
• Paid onboarding and comprehensive training.
• Continuous coaching and career development opportunities.
• International and multicultural working environment.

Relocation Package

A comprehensive relocation support to help you settle in Greece:

• 4 weeks of hotel accommodation upon arrival.
• Flight ticket provided.
• Airport pick-up upon arrival.
• Real estate agency fee coverage to help you find long-term accommodation.

Working Schedule

• Full-time position.
• 5 days in a week, 8 hours/day with rotating shifts based on the projects.

Training & Career Development

• Comprehensive onboarding program with a dedicated nesting period.
• Ongoing training sessions and regular coaching.
• Continuous learning opportunities as products and tools evolve.
• Regular team meetings and supervisor support.
• Team-building activities and social events throughout the year.

If you're ready to start your international career while supporting creators and business customers in a collaborative environment, we'd love to hear from you.