Customer Specialist

ADENI Recruitment Agency; Düsseldorf; Hybrid; EUR 35.000 - 45.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Additional annual leave

Reimbursement of travel expenses

Zusammenfassung

ADENI Recruitment Agency is seeking a Customer Service Specialist (m/f/d) for a renowned Japanese manufacturer in Düsseldorf. The role involves handling customer inquiries, managing order data using SAP, and ensuring smooth deliveries.

We require business-level English and good German skills, and previous experience in sales support is a plus. The position offers a hybrid working model, flexible hours, and reimbursement of travel expenses. Apply directly via LinkedIn.

Qualifikationen

• Business-level English proficiency, both written and spoken.
• Good German language skills, both written and spoken.
• Proficiency in Microsoft Office applications.
• Previous experience in sales support or logistics coordination is a strong advantage.

Aufgaben

• Handle customer inquiries and complaints, and maintain accurate records.
• Enter order data and manage order information using the SAP system.
• Prepare delivery documents and process orders.
• Communicate with warehouse staff and freight forwarders to ensure smooth deliveries.
• Monitor open orders and backlogs.
• Create and verify credit notes.

Kenntnisse

Business-level English proficiency

Good German language skills

Proficiency in Microsoft Office applications

Experience in sales support or logistics coordination

Tools

SAP system

Jobbeschreibung

Would you like to work in an international environment? Are you interested in customer service or logistics coordination? Do you enjoy collaborating with friendly team members? If so, this opportunity with a renowned and long-established Japanese manufacturer in the Düsseldorf area could be the next exciting step in your career!

We, the Recruitment Agency ADENI (ADENI Recruitment Agency), are looking forward to support your career in Germany.

Position

Customer Service Specialist (m/f/d)

Your Tasks

• Handle customer inquiries and complaints, and maintain accurate records
• Enter order data and manage order information using the SAP system
• Prepare delivery documents and process orders
• Communicate with warehouse staff and freight forwarders to ensure smooth deliveries
• Monitor open orders and backlogs
• Create and verify credit notes

Your Profile

• Business-level English proficiency, both written and spoken
• Good German language skills, both written and spoken
• Proficiency in Microsoft Office applications
• Previous experience in sales support or logistics coordination is a strong advantage
• Direct employment with a permanent contract
• Applicants without relevant work experience are welcome
• Hybrid working model with home office option after the probation period
• Flexible working hours with core working hours
• Additional annual leave
• International and dynamic working environment
• Reimbursement of travel expenses
• Start: as soon as possible (negotiable)

Ref.-Nr.

LI-1821

We have sparked your interest?

Then we would like to get to know you! Apply directly via LinkedIn.

Do you have any questions? Then please contact us at [e-mail]