Customer Service Representative German-speaking

Cross Border Talents; Berlin; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A multinational company is seeking a German-speaking Customer Service Representative to join their global team. You will support customers via phone, email, or chat, ensuring excellent service. This role offers a full-time permanent contract with continuous training and a generous relocation package, including flights and accommodation.

Leistungen

Full-time permanent contract

Paid onboarding

Private health insurance

Performance-based incentives

Relocation package

Qualifikationen

• Excellent interpersonal, listening, and communication skills.
• Comfortable with technology (CRM tools, chat systems).
• Customer service or contact center experience is welcome but not mandatory.

Aufgaben

• Support customers across Europe through phone, email, or chat.
• Provide accurate information and resolve concerns.
• Ensure every interaction leaves a positive impression.

Kenntnisse

Native or C1 German

B2 English

Interpersonal skills

Listening skills

Communication skills

Empathy

Problem-solving

Jobbeschreibung

Location: Athens or Work-from-Home within Greece
Start date: ASAP

About the Role

Ready to take your German skills international? Join our global customer service team in Greece and enjoy working in one of Europe’s most vibrant countries.
As a German-speaking Customer Service Representative, you’ll support customers across Europe through phone, email, or chat — providing accurate information, resolving concerns, and ensuring every interaction leaves a positive impression.

You’ll receive full paid training, continuous coaching, and access to modern tools that will help you succeed. You’ll be part of a diverse community where teamwork, growth, and cultural exchange are part of daily life.

Your Profile

• Native or C1 German and at least B2 English
• Excellent interpersonal, listening, and communication skills
• Empathy, patience, and problem-solving abilities
• Comfortable with technology (CRM tools, chat systems)
• Customer service or contact center experience is welcome but not mandatory
• Eager to relocate and start a stable, long-term career in Greece

What We Offer

• Full-time permanent contract and paid onboarding
• Friendly, multicultural environment with professional development
• Private health insurance and performance-based incentives
• Relocation package:
  • Flight ticket within the EU
  • Two weeks of hotel accommodation
  • Airport pickup upon arrival
  • Real estate agency fee covered