Customer Service Representative #2000

FiveStar; Brandenburg an der Havel; Vor Ort; EUR 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Equal Opportunity Employer

Zusammenfassung

FiveStar in Brandenburg an der Havel is seeking a friendly Customer Service Representative to join our team. You will greet customers, handle sales at the register, maintain a clean store, and assist in food preparation according to FiveStar guidelines.

This role requires a positive attitude, reliability, and the ability to multi-task across deli, sales floor, and back-of-house areas. You will work varying shifts, including weekends and holidays, in a fast-paced retail environment.

Qualifikationen

• Experience in customer service or retail.
• Able to work a variety of shifts.
• Friendly, professional appearance and attitude.
• Basic math and cash-handling skills.

Aufgaben

• Greet customers and provide FiveStar customer service.
• Complete fast-paced sales transactions at the register.
• Prepare quality food according to FiveStar guidelines.
• Maintain deli and sales area cleanliness and stock.
• Promote FiveStar specials and upsell on each transaction.
• Clean and merchandise sales areas to keep products visually appealing.
• Follow safety rules and comply with local laws.
• Adhere to FiveStar policies and procedures.

Kenntnisse

Customer service

Sales

Team player

Multi-tasking

Basic computer skills

Tools

POS system

Jobbeschreibung

• General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

Essential Job Duties:

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.