Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Support Specialist to assist customers remotely. The role requires fluency in German and good English communication skills. Responsibilities include handling customer inquiries via phone, chat, and email while maintaining high satisfaction levels. Full training and relocation support to Greece are provided. Competitive salary and professional growth opportunities offered.

Leistungen

Complete relocation support

Competitive salary + 2 extra salaries

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction.
• Provide strong, professional relationships with partners.
• Work towards reaching targets as set by client and internally.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Team player

Jobbeschreibung

Overview

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas