Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Support Specialist to join their team focusing on customer communication via phone, chat, and email. The role requires fluency in German and strong communication skills in English. Key responsibilities include tracking cases, maintaining customer satisfaction, and building professional relationships. The company offers a relocation package to Greece, including flight tickets and accommodation support, alongside a competitive salary and health benefits.

Leistungen

Complete relocation support

Competitive salary + bonuses

Health care benefits

Full training

Professional growth opportunities

Free online Greek language courses

Great working environment

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they closed in an efficient and timely manner.
• Maintain high customer satisfaction, representing a major brand.
• Provide and maintain strong, professional relationships with all partners.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful and able to multitask

Team player in a fast-paced environment

Jobbeschreibung

Position

Customer Support Specialist

Work Model

Remote

Location

Greece

Employment Type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas