Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a Customer Support Specialist to communicate with customers via phone, chat, and email. This remote position requires fluency in German and excellent English communication skills. Exceptional problem-solving skills and tech savviness are necessary. The role offers competitive salary, relocation support to Greece, healthcare benefits, and professional growth opportunities. Join a dynamic team focused on high customer satisfaction and relationship building.

Leistungen

Relocation support covering flight and accommodation

Competitive salary plus two extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Great working environment with relaxing areas

Qualifikationen

• Fluency in German is essential.
• Very good communication skills in English are required.
• Ability to solve problems and work effectively in a team.

Aufgaben

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Able to multitask

Team player

Jobbeschreibung

Position

Customer Support Specialist

Work Model

Remote

Location

Greece

Employment Type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas