Customer Experience Specialist- German or Dutch Speakers with Relocation package

Cross Borders Talents; Hamburg; Hybrid; EUR 30.000 - 35.000; Vollzeit

Zusammenfassung

An international recruitment agency is looking for a Customer Experience Specialist fluent in French and English. The specialist will assist customers across various platforms, providing helpful support. This position comes with full relocation assistance to Portugal, a competitive salary, and multiple perks to enhance your work experience in a multicultural setting.

Leistungen

Competitive Salary

Meal Allowance

Transport Support

Health Insurance

Performance Bonuses

Relocation Assistance

Qualifikationen

• Fluent in both French and English required.
• Some experience in customer support preferred but not mandatory.
• Positive attitude and people-first mindset needed.

Aufgaben

• Assist customers with orders, product info, and tech support.
• Manage queries across multiple communication channels.
• Resolve complex issues with patience and empathy.

Kenntnisse

Fluent in French

Fluent in English

Customer support experience

Tech-savvy

Problem-solving

Jobbeschreibung

Overview

Customer Experience Specialist- German or Dutch Speakers with Relocation package

Locations : Lisbon Porto Avairo Braga

Looking for a fresh start or your next big step abroad Join a vibrant multicultural team in Lisbon or Porto and work with some of the worlds most iconic global brands . As a Bilingual Customer Experience Specialist youll help people every day while building a meaningful international career all while enjoying life in one of Europes most beautiful countries.

What’s in It for You

• Competitive Salary : annually
• Meal Allowance : Enjoy daily meals on us
• Transport Support : Make commuting easy
• Health Insurance : Full coverage from day one (free after 6 months)
• Performance Bonuses : Earn more when you do well
• Relocation Assistance : Well support you every step of the way

What Youll Be Doing

As a Customer Experience Specialist youll be the first point of contact for customers via phone chat email and social media . Your goal Offer helpful friendly and effective support that leaves every customer smiling.

Your responsibilities include

• Assisting customers with orders product info and tech support
• Managing queries across multiple communication channels
• Adapting your tone and style to match each brands voice
• Resolving complex issues with patience and empathy
• Logging cases and keeping records accurate and organized

Youd Be a Great Fit If You

• Speak fluently in French and English
• Have some customer support experience (phone email or chat) a plus not a must
• Are tech-savvy or enjoy problem-solving
• Communicate clearly multitask well and stay calm under pressure
• Bring a positive attitude and a people-first mindset

Why Youll Love It Here

This isnt just another job its a chance to grow explore and thrive in a supportive international workplace. From career progression to cultural discovery were here to make your journey count.

Apply Now & Begin Your Adventure

Ready to turn your language skills into a global career

Apply today and take the leap into an exciting new chapter in Portugal!

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type : Full Time

Experience : years

Vacancy : 1