Customer Experience Host (Main Store)

RxREVU, Inc.; Wiesbaden; Vor Ort; EUR 16.000 - 20.000; Teilzeit

Zusammenfassung

RxREVU, Inc. is seeking a part-time Sales Associate (Verkäufer) in the Central Checkout at Hainerberg Shopping Center, Wiesbaden. You will provide a high level of customer satisfaction, assist with product selection, and operate cash registers and self-checkout terminals.

Your role involves promoting store programs, handling multiple tenders, and maintaining a welcoming environment across a 25-hour work week schedule. Evening and weekend availability is required in a dynamic retail setting.

Qualifikationen

• Completion of high school or the equivalent, retail experience, demonstrated willingness and potential for additional responsibility.

Aufgaben

• Provides high level of customer satisfaction through excellent service. Greets customers and assesses needs to deliver a personalized shopping experience.
• Operates cash registers or self-checkout and handles payments with accuracy.
• Promotes branded credit cards and protection plans to drive sales growth and loyalty.
• Reports complaints, shrink issues, and problems with products or services.
• Ensures compliance with safety, sanitation, and security regulations; protects assets.

Kenntnisse

Customer service

Cash handling

Retail experience

Ausbildung

High school diploma

Tools

Cash register

Self-checkout system

Jobbeschreibung

Responsible for multiple self-checkout registers while driving outstanding customer experience through proactive and customer focused actions and exceptional service. May assist with regular checkout stations as needed.

Additional Qualifications/Requirements

FACILITY

HAINERBERG SHOPPING CENTER

DEPARTMENT

CENTRAL CHECKOUT

THIS POSITION IS OPEN TO BOTH U.S. AND LN APPLICANTS.

NOTE FOR EXTERNAL U.S. APPLICANTS: Only external U.S. applicants currently residing in Germany are eligible for consideration for this hourly vacancy. Applications from external U.S. applicants not physically present in Germany will not be considered.

Per AE Regulations, U.S. Permanent Resident Aliens (Green Card holders) who are not nationals of a NATO country are ineligible for NAF employment under U.S. employment conditions and may be employed only under host-nation (local national) employment conditions.

LOCAL NATIONAL JOB INFORMATION

JOB TITLE

SALES ASSOCIATE - VERKAEUFER(IN)

JOB CODE

5189L03-01

GRADE

T-3

CATEGORY

Regular part time; 25.0 hours per week, 5 days per week

PAY

€1609.69.

*APPLICANTS MUST BE ABLE TO WORK ALL SHIFTS TO INCLUDE EVENINGS, WEEKENDS AND HOLIDAYS.*

Job Qualifications

Completion of high school or the equivalent, retail experience, demonstrated willingness and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Major Duties

• Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience. May assist customers with product selection.
• Assists with and/or operates a cash register, self-checkout cash register, or other sales related equipment to enter new accounts, conduct sales, refunds or similar transactions (e.g., voids, price overrides, and knowledge of error codes). Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance. May troubleshoot basic issues as needed.
• Actively communicates/promotes the benefits of the branded credit card, exchange protection plan and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
• Reports complaints, shrink issues, and problems with products, services, and work areas.
• Assures compliance with fire, safety, sanitation and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
• Performs other duties as assigned.