Customer Engineer, Platform, Mobility, DACH (English, German)

Google; Hamburg; Hybrid; EUR 112,000 - 114,000; Full time

Job summary

Google Cloud is seeking a Platform Customer Engineer to partner with technical Sales teams, differentiating Google Cloud to customers. You will be the primary technical partner, engaging in technical-led conversations to understand business issues, troubleshoot, run proofs-of-concepts and architect cross-pillar cloud solutions that solve complex problems.

You will drive the technical win, define delivery plans, and present practical solutions to technical and business leaders.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Experience in addressing customers from the automotive or manufacturing industries.
• Experience in sales, consulting or project management.
• Ability to communicate in English and German fluently to support client relationship management in this region.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Skills

Cloud native architecture

Programming languages

Systems design

Prototyping

Demos

Customer workshops

English & German

Automotive sector

Manufacturing sector

Sales

Consulting

Project management

Education

Bachelor's degree or equivalent

Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Munich, Germany; Berlin, Germany; Frankfurt am Main, Germany; Hamburg, Germany.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Experience in addressing customers from the automotive or manufacturing industries.
• Experience in sales, consulting or project management.
• Ability to communicate in English and German fluently to support client relationship management in this region.

Preferred qualifications

• Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).
• Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories.
• Ability to travel domestically and internationally as needed (up to 30% of the time).

About the job

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Germany: €112000 - €114000 (EUR) + 42.86% bonus target + equity + benefits

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.