Customer Engineer AI/ Start Up's

Cloudflare, Inc.; Deutschland; Hybrid; EUR 125.000 - 188.000; Vollzeit

Zusammenfassung

Cloudflare, Inc. is seeking a Customer Engineer to work with AI and startup-focused customers in the San Francisco Bay Area. The role focuses on technical discovery, developer engagement, and building solutions on the Cloudflare platform.

You will collaborate with sales, product, and engineering teams to understand customer needs, craft custom demonstrations, and drive technical validation throughout the sales cycle. Local presence in the Bay Area is preferred.

Qualifikationen

• Previous experience as a Solutions Engineer or similar customer-facing technical role.
• Builder mindset with curiosity and problem-solving for developers.
• Ability to speak engineers' language on architecture, APIs, and platform design.
• Strong discovery skills to qualify needs early and map to Cloudflare.

Aufgaben

• Lead technical discovery within the cloud-developer vertical.
• Join early discovery calls, help qualify deals, and stay embedded with customer teams.
• Identify and map customer initiatives to the Cloudflare platform.
• Develop and present tailored technical content and demos for developers and CTOs.
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers.
• Evangelize the Cloudflare Developer Platform (Workers, AI, Durable Objects, R2, D1, KV, Vectorize, Queues, Pages).
• Represent Cloudflare at events with thought leadership and expertise.

Kenntnisse

Solutions Engineer

Builder mindset

Engineer language

Technical discovery

Pre-sales experience

Communication

Multitask

Curious and driven

Web apps experience

Jobbeschreibung

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations

• San Francisco, US
• We are only considering locally based candidates OR candidates looking to move to the Bay Area.

• Customer Engineer - (AI & Start-Ups)

  About the Role Digital Native SEs at Cloudflare work with the most innovative and cutting-edge companies on the planet — the startups and high-growth, cloud-native businesses that are building the next generation of Internet products. These are companies where the developers are the decision makers, and where the CTO is often personally responsible for shipping new products and getting the company's AI initiatives off the ground.

  • Lead technical discovery within the cloud-developer vertical — asking the right questions to uncover how a customer builds, what they're trying to ship, and where Cloudflare fits.
  • Engage early and often: join sales-led discovery calls from the outset, help qualify deals from the get-go, and stay embedded with customer teams (including in their Slack channels and working sessions) throughout the cycle.
  • Identify and map customer initiatives and business problems — especially around new product development and AI initiatives — to the Cloudflare platform.
  • Build relationships and technical champions within customer accounts, from founding engineers and developers up to the CTO.
  • Develop and present tailored technical content and demos for both hands-on developer audiences and senior technical leadership.
  • Lead demo and proof-of-concept / build activities for Cloudflare prospects and customers.
  • Evangelize the Cloudflare Developer Platform (Workers, Workers AI, Durable Objects, R2, D1, KV, Vectorize, Queues, Pages and more) — making the case for customers to build on Cloudflare, not just use it for storage or CDN.
  • Demonstrate your expertise with your peers through the creation of professional content, including reference architectures, demos, blog posts and other knowledge-sharing activities.
  • Represent and evangelize Cloudflare externally at Developer, Community, Technology and Industry events with thought leadership and expertise.
  • Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

  Desirable Skills, Knowledge, and Experience

  • Previous experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations.
  • A genuine "builder" mindset and the personality to match: you enjoy talking to developers, you're curious, and you naturally gravitate toward technical problem-solving conversations.
  • The ability to speak engineers' language credibly — you can hold your own on architecture, APIs, and platform design — without this being a hands-on, code-every-day developer role.
  • Strong technical discovery instincts: you know how to draw out requirements, qualify fit early, and separate real needs from noise.
  • A good mix of pre-sales / technical sales experience and comfort operating in an agile, fast-moving environment (joining Slack channels, iterating quickly, engaging in early-stage calls, and qualifying deals from the start).
  • Solid communication, written and presentation skills, with the range to talk to both a hands-on developer and a CTO in the same day.
  • Ability to work on several projects and activities concurrently.
  • Highly driven, curious, team-oriented, and able to work with a sense of urgency.
  • You've built web applications before, or contributed to existing web applications in a meaningful way — enough to have real empathy for how developers work.
  • Polished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from