Customer Care Agent (m/w/d) Flemish-English

DIS Deutscher Industrie Service AG; Dietzenbach; Hybrid; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment service provider in Dietzenbach is seeking dedicated Customer Service Agents fluent in Flemish and English. The ideal candidate will provide exceptional customer support and have experience in dealing with clients. Opportunities for professional development and a permanent contract are offered. Enjoy a supportive work environment with a hybrid working option of at least one day from home per week, and no night shifts are required.

Leistungen

Permanent contract

Opportunities for further development

Holiday and Christmas bonus

Work from home option

No night shifts

Qualifikationen

• Fluency in Flemish and English is essential.
• Experience in dealing with customers is required.
• Willingness to work in a 2 shift system (8 am-8 pm) is necessary.

Aufgaben

• Provide customer support and advice through various channels (email, phone, social media).
• Register customer concerns and process them internally.
• Coordinate with national and international departments.

Kenntnisse

Fluent in Flemish

Fluent in English

Customer-oriented

Experience in customer service

Jobbeschreibung

We at DIS AG are currently looking for dedicated Customer Service Agents (m/f/d) for Flemish-English in Dietzenbach! With over 50 years of experience, we are an established partner in recruitment and would be happy to accompany you on your career path!

Are you fluent in Flemish and English and would like to work in a modern, international team? Are you very customer-oriented and enjoy talking on the phone? Then apply now as a Customer Care Agent (m/f/d) for Flemish-English!

Our client, a major player in the automotive industry, is currently looking for Flemish-speaking employees to support the customer service team.

Benefits

• A permanent contract of employment
• Opportunities for further development
• Possibility to work from home at least 1 day a week
• Holiday and christmas bonus
• No night shifts

Responsibilities

• Customer support and advice for various customers (by e‑mail, telephone, social media)
• Registration of customer concerns and internal processing
• Processing & administrative handling or forwarding to the respective specialist departments
• Coordination with national and international departments (internal and external)
• Coordination with authorised car repair shops

Your Profile

• You are fluent in Flemish and in English
• You have experience in dealing with customers
\
• You are service and customer orientated and enjoy talking to clients
• You are willing to work in a 2 shift system (8 am-8 pm)

Über uns

Wir bringen seit über 50 Jahren Menschen in Arbeit und ermöglichen den Einstieg in namhafte Unternehmen in den Bereichen Office & Management, Finance, Financial Services, IT sowie Industrie. Unsere Branchen-Expert:innen finden für Personen jedes Erfahrungslevels den passenden Job.

Wir wurden bereits zum 20. Mal im Wettbewerb "Deutschlands Beste Arbeitgeber" vom InstitutGreat Place to Work® ausgezeichnet und erhielten 2025 zum 4. Mal denkununuTop Company Award. Unser Service wird mit4,6 bei Google* und mit4,2 bei kununu* bewertet.

*Stand 03/25

Interessiert? Wir sollten uns kennenlernen! Bitte den Lebenslauf über unsere Online-Bewerbungsplattform oder an die unten angegebene E‑Mail-Adresse senden. Wir melden uns dann umgehend.