Crew Coordinator (m/f/d)

Wilhelmsen group; Hamburg; Vor Ort; EUR 42.000 - 54.000; Vollzeit

Zusammenfassung

Wilhelmsen Ahrenkiel Ship Management in Hamburg is seeking a Crew Coordinator (m/f/d) to monitor crewing standards across the fleet and collaborate with vessel management, crewing agencies, clients, and stakeholders. You will ensure crewing requirements, processes, and quality standards are met.

The role emphasizes strong communication in English, organizational skills, and a proactive, ownership-driven mindset in a dynamic maritime environment.

Qualifikationen

• Completed commercial apprenticeship, degree, or equivalent qualification.
• Ideally, initial experience in the maritime industry, crew management, crew administration, or a comparable coordination role.
• Strong written and verbal communication skills in English.
• Independent, well-structured, and responsible way of working.
• Excellent organizational skills with the ability to coordinate multiple tasks and priorities effectively.

Aufgaben

• Monitor compliance with crewing-related requirements, policies, and standards across the assigned fleet.
• Track defined KPIs and ensure adherence to internal, regulatory, client-specific, and classification society requirements.
• Oversee and maintain crew-related documentation and relevant crewing systems.
• Support a people-oriented environment and strong relationships with the crew, vessel management, crewing agencies as well as internal and external stakeholders.
• Identify and coordinate training and development needs for seafarers to support consistent fleet-wide standards.
• Support audits, inspections, and quality assurance initiatives within Crew Management.
• Promote the standardized and compliant implementation of crewing processes across the fleet.
• Contribute to the continuous improvement of crewing processes, standards, and compliance practices.

Kenntnisse

English proficiency

Organizational skills

Stakeholder management

Problem solving

Analytical mindset

Ausbildung

Commercial apprenticeship or degree

Jobbeschreibung

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Wilhelmsen Ahrenkiel Ship Management is a ship manager based in Hamburg, Germany, with entities in Rhoon, the Netherlands, and Singapore. We are proud to be entrusted with the management of container vessels, tankers, bulk carriers, multi-purpose and heavy-lift vessels. Our shareholders are the globally operating Wilhelmsen Group and MPC Capital AG. We offer our clients commercial asset and ship management. For our Crewing Supervision team in Hamburg, we are looking for a Crew Coordinator (m/f/d). As a Crew Coordinator, you play a key role in monitoring and ensuring professional crewing standards across the assigned fleet. You work closely with vessel management, crewing agencies, clients, and internal stakeholders to ensure that crewing-related requirements, processes, and quality standards are consistently met. Your Responsibilities

• Monitor compliance with crewing-related requirements, policies, and standards across the assigned fleet.
• Track defined KPIs and ensure adherence to internal, regulatory, client-specific, and classification society requirements.
• Oversee and maintain crew-related documentation and relevant crewing systems.
• Support a people-oriented environment and strong relationships with the crew, vessel management, crewing agencies as well as internal and external stakeholders.
• Identify and coordinate training and development needs for seafarers to support consistent fleet-wide standards.
• Support audits, inspections, and quality assurance initiatives within Crew Management.
• Promote the standardized and compliant implementation of crewing processes across the fleet.
• Contribute to the continuous improvement of crewing processes, standards, and compliance practices.

Your Profile

• Completed commercial apprenticeship, degree, or equivalent qualification
• Ideally, initial experience in the maritime industry, crew management, crew administration, or a comparable coordination role
• Strong written and verbal communication skills in English
• Independent, well-structured, and responsible way of working
• Excellent organizational skills with the ability to coordinate multiple tasks and priorities effectively
• Strong interpersonal and communication skills with the confidence to interact with a wide range of stakeholders
• Analytical mindset combined with practical problem-solving skills and a strong focus on quality, compliance and continuous improvement
• Professional, reliable and proactive personality with a solution-oriented mindset and a willingness to take ownership
• Experience with budget planning, invoice verification & financial reporting within crew management would be considered an advantage
• Collaborative mindset with the ability to build trust across multicultural teams