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BLP is hiring for a Consultant/Senior Consultant to own portfolios of live customers and drive the transition to AI-native procurement and finance processes. You will partner with operational teams to enable automation, challenge process rules, and lead automation sprints across multiple accounts.
You will work with a cross-functional team, manage account health, and help grow strategic engagements, including collaboration with a Client Partner on major accounts.
Join BLP and help make the world’s business processes autonomous!
Our agentic platform helps finance and operations teams worldwide remove manual work from their core business processes, so work runs end-to-end with greater control and significant productivity gains.
Today, over 550 enterprise customers use BLP across 1,300+ deployed projects. In the processes we automate, customers achieve productivity improvements of 5 to 10 times.
To date, BLP remains majority employee-owned, with Goldman Sachs holding a minority stake as a growth investor. Our success is driven by deep expertise in technology and business processes, a superior product with strong product-market fit, reflected in an expanding customer base that includes Fortune 500 companies.
BLP is one of Switzerland's fastest-growing SaaS scale-ups; we are now entering our next phase of growth. From our headquarters on Zürich's Bahnhofstrasse, we're expanding globally, with a growing presence across Europe and North America.
Join us and help make autonomous operations the new standard.
This is a full-time position based in Munich or Cologne. Following a comprehensive onboarding period at our HQ in central Zurich (minimum one month), you will work from your home location, with regular visits to customers across the DACH region.
Team collaboration matters a lot to us. You will regularly spend time with the team in person, in Zurich and at our hubs, for team days, all-hands and offsites. These visits are financially supported by blp.
For a process to run autonomously, four things have to line up: the technology, the process itself, the data behind it, and the people who work with it. That alignment does not happen at go-live. It happens in the months after, and that is where our Consulting team sits.
Our customers go live with a working solution. What they do not have on day one is an organization that operates in an AI-native way. Processes were designed around people checking things. Data was maintained well enough for humans to interpret. Teams know the old workarounds better than the new system. Our job is to lead that transition, from a process that is automated in parts to a process that genuinely runs on its own.
This is also where our AI meets the real world, and the real world is messy. When a customer goes live, our agents start processing their documents: invoices, order confirmations, delivery notes, in dozens of formats from thousands of suppliers, with layouts nobody has seen before. Most of it works immediately. The rest is where we come in.
A concrete example. Our AI learns a customer's business logic from their own history. By reading how they have accounted invoices in the past, blp infers the rules they have been applying and makes them explicit. Sometimes it cannot close the loop on its own, because the same kind of invoice was historically booked in two or three different ways and there is no consistent rule to find. In those cases blp asks. It needs the answer once, and every future case follows it. Making sure that answer arrives, and that it is the right one, is our job. Done well, each of those conversations builds trust and removes a category of manual work permanently.
You own a portfolio of live customers. You lead the transition to AI-native ways of working, working across every level of the customer's organization. With operational teams you build understanding and find where automation is actually blocked. With department leads you challenge the process rules that make full automation impossible, and drive the decisions that change them. And you use the right lever for each blocker: a data clean-up, a training and adoption gap, a custom agent, or a structural topic that belongs with our engineering teams.
On most of your accounts you are the run lead: the person the customer turns to once they are live. You own customer health, measured first and foremost by the automation rate, you protect and grow the account, and you are the escalation point when something goes wrong. On our largest strategic accounts you work alongside a Client Partner, who carries the relationship and the commercial number.
You are also accountable for the account economics. You secure and monitor how much of the service budget an account consumes, you scope the automation sprints and additional services our customers buy, and you make sure paid work is billed. And when you see where blp could do more for a customer, you are the one who shows them and brings in Sales.
Senior Consultants take our most complex and sensitive accounts, work at executive level, and coach the Consultants and AI Automation Specialists around them.
The following key attributes ensure success in this team:
Join us and own your impact.
Learn more about blp and our values at https://blp.digital/company/careers.