Community Manager Director (f/m/d)

Aesir Interactive GmbH; München; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A game development company located in Munich is seeking a Director of Community Management. This leadership role involves shaping player community strategies, leading a team of community professionals, and engaging with various online platforms. The ideal candidate will have over 8 years of experience in community management, excellent communication skills in English, and a passion for gaming. Flexible work options and various benefits are provided, fostering a healthy work-life balance.

Leistungen

Flexible remote work options

Public transport ticket covered

Lunch subsidy

Company events

Qualifikationen

• 8+ years of experience in community management or player engagement roles.
• Excellent communication skills in English; German is a plus.
• Deep understanding of online gaming communities and player behaviours.

Aufgaben

• Define and own the community strategy across multiple games and platforms.
• Set standards for community management ensuring brand alignment.
• Lead and mentor a team of community managers.

Kenntnisse

Community management

Player engagement

Excellent communication skills

Understanding of gaming culture

Team leadership

Analytical skills

Tools

Discord

Reddit

Twitch

YouTube

KPI dashboards

Jobbeschreibung

About the company

At Aesir Interactive, we create immersive experiences that resonate with players and behind every great game is a thriving, passionate community.

Your role

As the Director of Community Management, you will lead the strategic vision for player communities across multiple titles and platforms. You will guide a team of community professionals, align cross‑functional stakeholders, and ensure our brand voice, player engagement and community health are world‑class. Your mission: build long‑term loyalty, advocate for our players internally, and drive community impact aligned with the business goals.

Main responsibilities

• Define and own the community strategy across multiple games and platforms, from pre‑launch through live‑service operations.
• Set the tone, policies and standards for community management across Aesir Interactive ensuring consistency, brand alignment, inclusivity and scalability.
• Lead, mentor and grow a team of community managers to execute the strategy.
• Engage directly with key online communities (Discord, Reddit, Steam, social channels), influencer networks and ambassador programs to maximise reach and engagement.
• Monitor global community sentiment, trends, issues and crises; provide regular reports to senior leadership with actionable insights.
• Collaborate with development, live‑ops, marketing and PR teams to ensure community voice is integrated into game feature planning, update communication and release strategies.
• Oversee creation of high‑impact community content (dev blogs, live streams, Q&A, player spotlights, campaigns) and approve major communication assets.
• Lead major community events (digital and physical) and coordinate with press/PR teams when required.
• Define, track and optimise community KPIs and tie them to business outcomes.

Your profile

• 8+ years of experience in community management or player engagement roles, preferably within the games industry. The higher‑service, live, global scale is a strong plus.
• Excellent communication skills in English; German is an only plus.
• Deep understanding of online gaming communities, player behaviours and gaming culture.
• Proven ability to lead teams, influence across departments and build scalable processes and programmes.
• Familiarity with community / social tools, platforms and analytics (Discord, Reddit, Twitch, YouTube, Steam, social listening, KPI dashboards).
• Experience working within influencer / content creator ecosystems is a strong plus.
• Strategic mindset, able to think big picture and also execute tactically; solution oriented, proactive and self‑organised.
• Passion for games, inclusive community building and player‑first thinking.

Benefits

• A welcoming and vibrant office just 10 minutes from Munich Central Station.
• Flexible remote work options tailored to your needs.
• A 38‑hour work week that promotes a healthy work‑life balance.
• Monthly €50 credit card top‑up.
• Public transport ticket covered by Aesir.
• Lunch subsidy of €7.50 per day you work, whether on‑site or remotely.
• Freedrinks, coffee, tea and a weekly fresh organic fruit basket.
• Table tennis and foosball for creative breaks.
• Fun company events.