Clinical Services Group Manager – Registered Nurse Germany

Becton, Dickinson and Company; Heidelberg; On-site; EUR 65,000 - 99,000; Full time

Job summary

BD in Heidelberg, Germany seeks a Senior Clinical Operations Specialist to lead hospital process improvements, ensuring positive adoption and patient outcomes. The role collaborates with clinicians, executives and data teams across Germany and EU, with extensive travel (80–90%) and frequent hospital deployments.

Requirements include a BSN with 8+ years in healthcare management in large clinical settings, fluent German and English, and strong program management, communication, and change

Qualifications

• Bachelor's degree in nursing with 8+ years of clinical management experience in large healthcare organizations.
• Experience with quality performance, clinical process design, and/or clinical pathways and project management.
• Strong written and verbal communication and relationship-building abilities.
• Fluent in German and English.

Responsibilities

• Develop and lead process improvement initiatives to ensure positive hospital adoption of processes and products, demonstrating improved patient outcomes.
• Serve as an expert resource and educator to internal and external stakeholders, leveraging knowledge gained through direct clinician interactions and relationships to provide relevant input to critical conversations.
• Partner with leadership to develop design strategies and drive utilization of multiple program initiations and development in large hospital systems.
• Partner with data experts, set strategy for key metrics, and communicate outcome findings to key stakeholders.
• Handle and perform other incidental duties as assigned.

Skills

Fluent in German and English

Clinical leadership

Project management

Interpersonal communication

Education

Bachelor's Degree in Nursing (BSN)

Tools

MS Office Suite

Job description

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description Key Responsibilities

• Develop and lead process improvement initiatives to ensure positive hospital adoption of processes and products, demonstrating improved patient outcomes.
• Serve as an expert resource and educator to internal and external stakeholders, leveraging knowledge gained through direct clinician interactions and relationships to provide relevant input to critical conversations.
• Partner with leadership to develop design strategies and drive utilization of multiple program initiations and development in large hospital systems.
• Partner with data experts, set strategy for key metrics, and communicate outcome findings to key stakeholders.
• Handle and perform other incidental duties as assigned.

This position requires extensive travel, approximately 80–90% of the time, including extended assignments at hospitals across Germany. Candidates must be prepared for frequent overnight travel, schedule changes, and extended time away from home.

Education and Experience

• Bachelor's Degree in Nursing (BSN), with Critical Care experience in Intensive Care Unit (ICU), Operating Room (OR), Emergency Room (ED) or related field with 8 years of previous related experience with direct healthcare management within large clinical organizations required.
• Experience with quality performance, clinical process design, and/or sophisticated clinical pathways and project management preferred.
• Expertise in written and verbal communication, interpersonal relationships, consultative abilities, and relationship building and management required.
• Fluent in German and English language.

Additional Skills

• Excellent facilitation, presentation, project management, and MS Office Suite skills.
• Ability to work well in a multi-cultural environment and matrix organization.
• Ability to relate to physicians, nurses, and senior‑level healthcare managers.
• Demonstrated problem‑solving and critical‑thinking skills.
• Extensive understanding of creating, implementing, and managing hospital protocols, quality systems, and governmental policies and regulations.
• Ability to manage confidential information with discretion and strict attention to detail.
• Ability to interact professionally with all organizational levels and manage competing priorities in a fast‑paced environment.
• Ability to work in a team environment, including serving as a consultant to management.
• Open to extensive travel (80–90%) should be comfortable with regular travel and flexible schedules within Germany and other EU countries.
• Adhere to all company rules and requirements, including pandemic protocols and Environmental Health & Safety rules.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face‑to‑face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location DEU Heidelberg - Tullastrasse Additional Locations Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance‑based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You." Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information €65 000,00 - €99 125,00 EUR Annual