Clinical Configuration Specialist I

Centricity Research; Deutschland; Remote; EUR 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Comprehensive health, dental, and view

Enhanced EAP – mental health support

Flexible PTO + paid holidays

Continuing education reimbursement

401(k) / RRSP with company match and

Zusammenfassung

Centricity Research is seeking a Clinical Configuration Specialist I to support design, configuration, and ongoing CTMS maintenance across studies. You’ll enable accurate data collection, timelines, and budget tracking for Phase I-IV trials.

You will build CTMS templates, review CTAs, and ensure visit schedules and billing items align with clinical and finance teams, while staying compliant with GCP and company standards.

Qualifikationen

• Associate’s degree or equivalent in a related field.
• Experience with CTMS or clinical research systems (e.g., RealTime, CRIO) or eagerness to learn.
• Understanding of clinical trial contracts, budgets, and invoicing processes.
• Familiar with GCP and trial workflows, or willingness to build knowledge.
• Strong attention to detail and ability to build accurate, user-friendly systems.
• Enjoy technical troubleshooting and problem-solving.
• Clear and professional communication with diverse stakeholders.

Aufgaben

• Design, develop, and maintain study-specific electronic source documents to support accurate and efficient data collection.
• Program and update source forms within the CTMS in alignment with study protocols and Centricity standards.
• Build and maintain CTMS visit templates and financial configurations for accurate task tracking and billing.
• Review executed CTAs to determine visit structures and associated budgets.
• Enter additional invoiceable CTA items into the CTMS to support sponsor and CRO billing.
• Ensure visit schedules and billing items are configured for clinical and finance teams.
• Maintain working knowledge of study protocols and amendments as they relate to CTMS and source builds.
• Provide front-line CTMS support to users via phone, email, or web; troubleshoot issues and escalate as needed.
• Stay current on CTMS releases, system enhancements, and best practices, applying updates when appropriate.
• Collaborate with study teams to gather required documentation and support seamless study builds from start-up through closeout.
• Assist Clinical Research Financial Analysts and other internal stakeholders as needed.
• Participate in team meetings, discussions, and departmental initiatives.

Kenntnisse

CTMS experience

GCP knowledge

Attention to detail

Communication skills

Ausbildung

Associate degree or equivalent

Tools

RealTime CTMS

CRIO CTMS

Jobbeschreibung

Join the Centricity Research Team!

Centricity Research is one of North America's largest clinical research networks and a fully centralized Integrated Research Organization (IRO). We conduct Phase I-IV clinical trials across more than 35 therapeutic areas, partnering with leading pharmaceutical, biotechnology, and medical device companies to advance healthcare through innovative clinical research. Join our growing team and build a rewarding career while helping bring new treatments to patients.

About the Role

We are seeking a Clinical Configuration Specialist I to support the design, configuration, and ongoing maintenance of study-specific electronic source documents and CTMS workflows. This role plays a critical part in ensuring study teams and site users have accurate, intuitive tools to support data collection, study execution, and financial tracking.

You’ll collaborate closely with cross-functional teams to build, maintain, and optimize CTMS configurations from study start-up through closeout, while ensuring compliance with company standards and regulatory requirements. Your work will directly support the efficient and compliant execution of clinical trials across Centricity Research sites.

What You’ll Do

• Design, develop, and maintain study-specific electronic source documents to support accurate and efficient data collection
• Program and update source forms within the CTMS in alignment with study protocols and Centricity standards
• Build and maintain CTMS visit templates and financial configurations to ensure accurate task tracking and billing
• Review executed Clinical Trial Agreements (CTAs) to determine appropriate visit structures and associated budgets
• Enter additional invoiceable CTA items into the CTMS to support accurate sponsor and CRO billing
• Ensure visit schedules and billing items are correctly configured for both clinical and finance teams
• Maintain working knowledge of study protocols and amendments as they relate to CTMS and source builds
• Provide front-line CTMS support to users via phone, email, or web; troubleshoot issues and escalation as needed
• Stay current on CTMS releases, system enhancements, and best practices, applying updates when appropriate
• Collaborate with study teams to gather required documentation and support seamless study builds from start-up through closeout
• Assist Clinical Research Financial Analysts and other internal stakeholders as needed
• Participate in team meetings, discussions, and departmental initiatives

You Might Be a Great Fit If You:

• Have an associate’s degree or equivalent experience in a related field
• Bring prior experience with a CTMS or clinical research systems (e.g., RealTime, CRIO, or similar), or are eager to learn
• Have an understanding of clinical trial contracts, budgets, and invoicing processes
• Are familiar with GCP and clinical trial workflows, or interested in building that knowledge
• Have strong attention to detail and take pride in building accurate, user-friendly systems
• Enjoy technical troubleshooting and problem-solving
• Communicate clearly and professionally with a wide range of stakeholders
• Are highly organized and able to manage multiple priorities in a fast-paced environment
• Work well independently while collaborating effectively across teams
• Adapt easily to system updates, process improvements, and new technologies

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

• Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
• Care: We show up for each other, our customers, and our mission - always going the extra mile.
• Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
• One Team: We collaborate, support one another, and succeed together.
• Grow for Good: We grow with purpose - to expand access to research and improve global health.
• Own It: We take initiative, deliver results, and follow through - with passion and accountability.

Benefits

• Comprehensive health, dental, and vision insurance
• Enhanced EAP – mental health support
• Flexible PTO + paid holidays
• Continuing education reimbursement
• 401(k) / RRSP with company match and immediate vesting

We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.