Climate Success Manager (full-time internship)

Meyandy LLC; München; Vor Ort; EUR 11.000 - 21.000; Vollzeit

Zusammenfassung

Emidat is seeking a full-time Intern for its Climate Success team to support customers across the entire user journey, from onboarding to day-to-day support and technical questions. You will gain hands-on experience in product management (Digital Twin), LCA engineering, and how new applications integrate into an existing product.

You will work closely with LCA Domain Experts and gain exposure to the building materials industry, understanding EPDs and LCAs and automating workflows within CS.

Qualifikationen

• German language proficiency at native level (C2)
• English proficiency at high level (C1/C2)
• Experience in taking projects from start to finish and driving outcomes
• Hands-on experience using AI tools to automate a workflow or analyze data
• Interest or background in climate topics and building materials industry

Aufgaben

• Support the CS team across the customer journey, from onboarding to ongoing support
• Attend customer meetings and visits, answer requests, validate EPDs and LCAs
• Help automate workflows and data transfers, analyze user behavior
• Own an individual project end-to-end and drive it forward within the internship
• Collaborate with CS, Product and LCA Domain Experts to share knowledge

Kenntnisse

German (C2/native)

English (C1/C2)

Project management

AI tools

Climate topics interest

Jobbeschreibung

What we do At Emidat, we are building the first climate-native product management system for building material manufacturers. We aim to decarbonise building materials, making up 11% of global GHG emissions. We collect data from physical production processes, generate a digital product passport with verified environmental data and make it usable along the value chain. In short: One solution to assess, design, buy, sell and manage products - with environmental impact at the core. With this, we are building the digital infrastructure to make it faster, easier, and more sustainable to build the world around us. Find out more about us, the team and our values here.

What you will work on

Your mission Join our Climate Success team as a full-time Intern and support our customers across the entire user journey - from onboarding to day-to-day support to technical questions. Your focus will be twofold: creating real value for our customers, as well as driving internal processes within the CS team to make us more efficient. Along the way, you’ll gain hands‑on insight into product management (including our Digital Twin area), LCA engineering, and how new applications get built into an existing product. You’ll also work closely with our LCA Domain Experts, giving you exposure to the technical foundation of our product. At the same time, you’ll dive into the building materials industry itself: getting to know manufacturers of cement, steel, windows, construction chemicals, asphalt, electronic building equipment and many more - and understanding how differently each of them approaches EPDs and LCAs. During your internship, you will support the CS team across all stages of the customer journey, from onboarding to ongoing support (including, participating in customer meetings & visits, answering customer requests, validating EPD and LCA’s) Contribute to and help shape internal processes (i.e. automating workflows of data transfers and customer communications, analysing user behaviour) Own an individual project end‑to‑end, driving it forward independently within your time at Emidat (e.g. improvement of usability of Emidat platform with customer knowledge & insights gained through internship). Get direct insight into how CS, Product, and our LCA Domain Experts collaborate. Build a broad understanding of the building materials industry and its sustainability requirements.

What you should bring to this role

Minimum Requirements

• Languages: Business fluent in German (C2/Native) and English (C1/C2)
• Project Management: Demonstrated previous experience taking projects from start to finish - owning, structuring and driving the measurable outcomes.
• AI native: Hands‑on experience using AI tools to automate a workflow, analyse data, or accelerate a deliverable — comfortable experimenting with new AI features as they emerge.
• Demonstrated Interest: Relevant work experience, education or interest in the sector. Demonstrated through engagement with climate topics, the building materials / construction industry, or how software can capture complex technical processes.

Nice to have's

Languages

• Business fluency in an additional European language (Spanish, French, Italian, Portuguese, Turkish).

Experience

• Previous experience in a customer-facing role (i.e Customer Success, Support, Onboarding, Sales, or Consulting) where you managed relationships or solved problems in real time.

How we support you

Your team lead will be Sina Dupslaff Zamorano (Team Lead, Climate Success) You will work with