Climate Success Manager (full-time internship)

United States Digital Space LLC; München; Vor Ort; EUR 13.000 - 20.000; Vollzeit

Benefits dieser Stelle

Attractive compensation package

25 days vacation (pro rata)

€500 Learning Budget

Zusammenfassung

United States Digital Space LLC in Munich, Germany is seeking a full-time intern to join the Climate Success team. You will support customers along the onboarding to day-to-day support path and gain hands-on exposure to product management, LCA engineering, and integration of new applications with our existing platform.

You will contribute to internal processes, automate data transfers, analyze user behavior, and own an end-to-end project.

Qualifikationen

• Fluent in German and English at professional level.
• Experience with AI tools to automate workflows or analyze data.

Aufgaben

• Support the Customer Success team across the full customer journey from onboarding to ongoing support.
• Contribute to and help shape internal processes, including automating data transfers and analyzing user behavior.
• Own an individual project end-to-end and drive it forward with the insights gained during internship.
• Collaborate with CS, Product, and LCA experts to understand the product and its sustainability scope.
• Develop a broad understanding of the building materials industry and its environmental requirements.

Kenntnisse

German (C2/native)

English (C1/C2)

AI tools

Project management

Climate topics interest

Jobbeschreibung

What we do At the company, we are building the first climate-native product management system for building material manufacturers. We aim to decarbonise building materials, making up 11% of global GHG emissions. We collect data from physical production processes, generate a digital product passport with verified environmental data and make it usable along the value chain. In short: One solution to assess, design, buy, sell and manage products - with environmental impact at the core.

With this, we are building the digital infrastructure to make it faster, easier, and more sustainable to build the world around us.

Find out more about us, the team and our values here.

What you will work on

Your mission

Join our Climate Success team as a full-time Intern and support our customers across the entire user journey - from onboarding to day‑to‑day support to technical questions. Your focus will be twofold: creating real value for our customers, as well as driving internal processes within the CS team to make us more efficient. Along the way, you’ll gain hands‑on insight into product management (including our Digital Twin area), LCA engineering, and how new applications get built into an existing product. You’ll also work closely with our LCA Domain Experts, giving you exposure to the technical foundation of our product.

At the same time, you’ll dive into the building materials industry itself: getting to know manufacturers of cement, steel, windows, construction chemicals, asphalt, electronic building equipment and many more - and understanding how differently each of them approaches EPDs and LCAs.

During your internship, you will

• Support the CS team across all stages of the customer journey, from onboarding to ongoing support (including, participating in customer meetings & visits, answering customer requests, validating EPD and LCA’s)
• Contribute to and help shape internal processes (i.e automating workflows of data transfers and customer communications, analysing user behaviour)
• Own an individual project end-to-end, driving it forward independently within your time at the company (e.g. improvement of usability of the company platform with customer knowledge & insights gained through internship).
• Get direct insight into how CS, Product, and our LCA Domain Experts collaborate.
• Build a broad understanding of the building materials industry and its sustainability requirements.

What you should bring to this role

Minimum Requirements

• Languages: Business fluent in German (C2/Native) and English (C1/C2)
• Project Management: Demonstrated previous experience taking projects from start to finish - owning, structuring and driving the measurable outcomes.
• AI native: Hands‑on experience using AI tools to automate a workflow, analyse data, or accelerate a deliverable — comfortable experimenting with new AI features as they emerge.
• Demonstrated Interest: Relevant work experience, education or interest in the sector. Demonstrated through engagement with climate topics, the building materials / construction industry, or how software can capture complex technical processes.

Nice to have's

• Languages: Business fluency in an additional European language (Spanish, French, Italian, Portuguese, Turkish).
• Experience: Previous experience in a customer‑facing role (i.e Customer Success, Support, Onboarding, Sales, or Consulting) where you managed relationships or solved problems in real time.

How we support youYour team lead will be

• Sina Dupslaff Zamorano (Team Lead, Climate Success)

You will work with

• Linus Müller, Climate Success Manager
• Timon Rückel, Climate Success Manager
• Vadzim Kvachynski, Climate Success Manager
• Anna Sander‑Titgemeyer, LCA Expert
• Jona van der Ham, LCA Expert
• Areeba Qureshi, LCA Expert

Meet the rest of the team HERE.

See our full benefits HERE, including:

• Attractive compensation package
• 25 days of vacation days per year (pro rata)
• €500 Learning Budget

Admin: Start date: As soon as possible

• Role type: Full time internship.
• Location: Munich, Germany
• Office Requirement: Office based
• Visa / Relocation: Preference will be given to candidates already based in Munich and that do not require visa sponsorship. However, we are open to candidates who may need relocation or a visa.

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