Client Value Partner - Retail

United States Digital Space LLC; München; Vor Ort; EUR 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Restricted Stock Units (RSUs)

24 weeks parental leave

Unlimited PTO

Hybrid work model

70-20-10 learning framework

Wellhub health program

Zusammenfassung

the company, a global leader in Process Intelligence, seeks a Client Value Partner to bridge business and technology for top-tier retail, CPG, and logistics accounts. You will guide teams from prototype to production, mapping strategic goals to a long-term vision and deploying Centers of Excellence at Fortune 500 clients.

You will architect large-scale programs, optimize value chains, and drive P&L impact while coordinating across hybrid cloud, edge, and AI platforms.

Qualifikationen

• Deep industry experience designing large-scale platforms for Retail, Logistics or Supply Chain.
• Proven consulting leadership across senior roles.
• Track record delivering large-scale transformation with financial impact.
• Experience handling multi-national deployments for CPG clients.
• Knowledge of modern supply chain tech stacks (SAP S/4HANA, Oracle, TMS/WMS).
• Strong stakeholder management with business leadership and IT teams.

Aufgaben

• Translate strategy to operations and map to long-term vision.
• Architect C-suite value roadmaps and AI initiatives.
• Deploy Centers of Excellence; coordinate tech teams and exec workshops.
• Lead multi-year programs for Fortune 500 clients.
• Develop data models, dashboards, and automation to improve processes.
• Drive measurable P&L and working capital improvements.
• Manage architectural risk with security and privacy guardrails.
• Scale processes across global deployments and languages.

Kenntnisse

Industry experience

Consulting leadership

Value realization

Domain expertise

Technical fluency

Stakeholder management

Jobbeschreibung

the company is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Opportunity

Are you a business outcome-driven transformation leader with 15+ years of experience designing and operationalizing large-scale cloud, edge, and AI platforms? We are looking for a Client Value Partner to bridge the gap between business and technology for top-tier retail, CPG, and logistics enterprise accounts.

You will act as a senior technical advisor to C-suite executives, guiding teams from prototype to production at a global scale. By combining Process Intelligence software (the company) with cutting-edge Edge AI and cloud technologies, you will map strategic goals to a long-term vision, deploy Process Mining Centers of Excellence, and architect large-scale transformational programs at Fortune 500 clients.

The Work:

Identify & Frame Value

• Translate Strategy to Operations:Analyze the client's strategic goals and map them to a long-term vision utilizing Process Intelligence software.
• Target High-Impact Areas:Architect the C-suite agenda by optimizing entire value chains, specifically targeting areas like procurement operations and inventory management. Integrate store-level anti-shrink detection, robotics, and automation enabling new retail concepts.
• Build the Business Case:Develop robust Business Cases and AI roadmaps in support of organizations. Identify opportunities for general automation, Edge compute, and AI/ML pipelines across hybrid infrastructures.
• Undertake Value Assessments:Leverage deep product knowledge as a certified the company Value Assessment Expert to communicate value opportunities and strategic roadmaps.

Realize & Orchestrate Value

• Drive Engagement Success:Head several Process Improvement workstreams for transformational programs at Fortune 500 clients.
• Orchestrate the Ecosystem:Deploy Process Mining Centers of Excellence to support the deployment and operationalization of the company. Coordinate technical teams to deliver architecture reviews, executive workshops, demos, and technical execution.
• Solve Systemic Challenges:Develop custom data models, data dashboards, and automations to identify and correct errors, and execute requirements gathering to prevent mismatches of invoices, goods receipts, and purchase orders.
• Facilitate Workshops:Facilitate process mapping workshops to identify and qualify opportunities for process enhancement in Supply Chain and Finance functions. Accelerate Proof of Concepts to drive business and technology decisions.
• Deliver Measurable Impact:Drive significant P&L and Working Capital savings while automating workflows to save thousands of hours of manual effort for clients. Target shaping technical strategy with an estimated$100M+in customer ROI.
• Manage Architectural Risk:Perform architectural risk reviews to validate system direction early and minimize vulnerability exposure. Partner with infosec and legal teams to define strict guardrails for AI data collection, training, privacy, and Responsible AI.

Scale & Innovate

• Codify Best Practices:Develop standards to analyze, automate, and improve business processes in a product-agnostic manner. Streamline deployments utilizing CI/CD and infrastructure automation concepts.
• Build Strategic Partnerships:Develop meaningful partnerships with various process-oriented firms to support clients across data preparation, system migration, data warehousing, and process mining use case needs.
• Innovate & Enable:Publish internally developed applications to enable customers to identify appropriate levels of inventory and take corrective action. Drive innovation utilizing IoT, computer vision, and experimental GPUs.
• Expand Global Footprint:Manage multi-year regional deployments supporting multiple countries and languages for multi-national clients.

The Qualifications You Need

• Deep Industry Experience: 15+ years of relevant experience designing and operationalizing large-scale platforms, ideally combining time at a global Retail, Logistics, or Supply Chain-intensive firm with Strategy Consulting. You possess a proven track record delivering solutions for major enterprises.
• Consulting Leadership: Proven progression in consulting, with experience serving as a Consultant, Senior Consultant, Manager, Director or Vice President.
• Value Realization Skills:You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through inventory optimization, logistics efficiency, and cash flow improvement.
• Domain Expertise:Demonstrated experience managing multi-year deployments for multi-national CPG clients, coupled with a deep understanding of accounts payable and procurement operations.
• Technical Fluency:You understand the modern supply chain stack (SAP S/4HANA, Oracle, TMS/WMS systems) and how to translate the company use cases into the customer's specific business landscape.
• Stakeholder Management:Exceptional stakeholder management skills, with proven experience working closely with application owners, server owners, managed service providers, and business leadership.

What the company can offer you:

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

the company makes processes work — for people, companies, and the planet. Powered by process mining and AI, the the company Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. the company is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the the company Process Intelligence Platform by watching this video.

the company Inclusion Statement:

At the company, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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