Client Service Manager (mwd)

Pulse Advertising GmbH; Berlin; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A prominent digital marketing agency based in Berlin is looking for a passionate professional to manage and grow client relationships. You will be responsible for preparing sales pitches, delivering project analyses, and driving process optimizations. Ideal candidates have at least three years of experience in sales/client management and possess excellent communication skills in both German and English. This position offers a hybrid work model with opportunities for remote work.

Leistungen

Remote work two days a week

Career coaching sessions

Team workshops

Dog-friendly office

Central city location

Qualifikationen

• Minimum three years of experience in sales or client management.
• Experience in creating calculations and reports for process optimization.
• Excellent communication and negotiation skills in German and English.

Aufgaben

• Manage and strategically grow client relationships.
• Prepare and deliver compelling sales pitches.
• Create reports and project analyses to evaluate results.

Kenntnisse

Customer Service

Client Management

Account Management

Negotiation Skills

Project Management

Sales Strategies

Jobbeschreibung

Youre a pro at building strong client relationships and have a passion for creative content

Sales pitches project management and reporting make your heart beat faster

Then we want you on our team!

If you love helping your clients shine in the digital landscape and know exactly which KPIs measure the success of a social media campaign youre the perfect match for our ambitious Client Services Team.

Tasks

• You are responsible for managing consulting and strategically growing our client relationships
• You independently prepare and deliver compelling sales pitches to our clients
• You create reports and project analyses evaluate results and identify opportunities for improvement
• You identify and develop new sales strategies and actively contribute to optimizing project workflows

Requirements

Driven. Passionate. Diverse. Equal. These are values you cherish

• You have at least three years of professional experience in sales or in client management and consulting
• You enjoy creating calculations and reports to identify opportunities for process optimization and drive growth proactively
• Youre a true team player with excellent communication and negotiation skills in both German and English

Benefits

• Time to pack your bags for Paris London Milan Hamburg or Berlin : youre welcome to work abroad from any of our office locations
• We love to see you grow : our careers coach is on hand for one-to-one coaching sessions and team workshops
• We work hard and play hard bringing our global team together to collaborate learn from one another and celebrate our successes
• Dont fancy the office today Our hybrid remote policy lets you work from home two days a week
• Keep your commute to a minimum : youll find all our offices right in the city centre
• For motivational high-paws and comforting cuddles your four-legged friend is absolutely welcome at our offices

How much #PULSEPOWER do you have

If this sounds like you we cant wait to hear from you you might be the next great addition to our team!

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type

Employee

Experience

years

Vacancy

1