Client Project Manager

Thomson Reuters; Mettmann; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global information services provider is seeking a Client Project Manager in Mettmann, Germany. In this role, you will lead the implementation of e‑invoicing solutions for multinational clients. You will coordinate internal and external project teams, manage timelines, budgets, and ensure client satisfaction. Ideal candidates have project management experience, excellent communication skills, and a Bachelor's degree. This position offers a hybrid work model and competitive benefits, focusing on work-life balance and professional growth.

Leistungen

Hybrid Work Model

Flexible vacation

Comprehensive benefit plans

Career development programs

Qualifikationen

• Demonstrated experience in leading customer projects in a global setting.
• Experience working with global customers and managing projects across multiple time zones.
• Excellent English verbal and written communication skills.

Aufgaben

• Lead cross‑functional teams to deliver projects on time and within budget.
• Collaborate with clients to understand their needs and ensure satisfaction.
• Define project scope, goals, and deliverables in collaboration with stakeholders.

Kenntnisse

Customer Service

Client Support

Issue Resolution

Client Management

Service Delivery

Client Satisfaction

Account Management

Ausbildung

Bachelor's degree

Jobbeschreibung

Looking to use your project management skills to their full potential? Like the sound of a role allowing you to act as a consultant delivering and implementing e‑invoicing software to a range of global multinational clients? This might be the job for you.

Thomson Reuters are seeking a Client Project Manager to work our ONESOURCE Pagero Professional Service. This varied role you’ll lead the successful implementation of e‑invoicing solutions for large multinational companies. You will be responsible for driving both internal and external project teams—from project initiation through to completion—ensuring delivery within scope, timeline, and budget. Collaborating closely with stakeholders across North America and Europe, you’ll showcase your exceptional communication and organizational skills across a range of simultaneous projects.

This is a great role for a proactive, highly organized and results‑driven project manager with a strong understanding of methodologies and a commitment to ensuring client needs are met. You’ll thrive in a collaborative environment, demonstrate your ability to lead with autonomy and will excel at anticipating and mitigating project risks. Working on multiple simultaneous projects, you’ll be comfortable balancing multiple priorities and fostering strong relationships with your clients.

About the Role

As Client Project Manager at Thomson Reuters you will:

• Lead cross‑functional teams including sales, technical consultants, product development and other departments to deliver projects on time, within budget and to client satisfaction.
• Collaborate with clients to understand their needs and expectations, ensuring client satisfaction and long‑term relationships.
• Define project scope, goals and deliverables in collaboration with senior management and stakeholders.
• Plan and manage project timelines, milestones and deliverables using industry‑standard tools and techniques.
• Monitor and report on project progress, handling any necessary adjustments to project constraints.
• Manage project budgets and financial objectives, ensuring projects are delivered within approved budgets.
• Identify, assess and mitigate project risks throughout the project lifecycle.
• Facilitate problem‑solving and decision‑making processes to resolve project issues.
• Ensure all project documentation is complete, current and stored appropriately.
• Adhere to industry best practices, techniques and standards throughout project execution.

About You

You’re a fit for the role of Client Project Manager at Thomson Reuters if your background includes:

• Demonstrable experience of leading customer projects, preferably in a global or multinational setting.
• Experience working with global customers and managing projects across multiple time zones.
• High School diploma or equivalent required; Bachelor’s degree preferred.
• E‑invoicing or ERP implementation experience is a plus.
• Excellent English verbal and written communication; this client‑facing role you will be communicating effectively with clients and internal stakeholders in English.

What’s in it For You

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family, giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work‑life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead and thrive in an AI‑enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, company‑wide mental health days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs and resources for mental, physical and financial wellbeing.

Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental Social and Governance (ESG) initiatives.

Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts and provide trusted unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice, truth and transparency. Reuters is part of Thomson Reuters and is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds, perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender (including pregnancy, gender identity and expression), national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation is available.

Key Skills

• Customer Service
• Client Expectations
• Client Requirements
• Client Support
• Action Plans
• Issue Resolution
• Account Management
• Client Relationships
• Service Delivery
• Client Service
• Client Satisfaction
• Client Management
• Procedures
• Service Level Agreements
• New Clients

Employment Type: Full‑Time

Experience: years

Vacancy: 1