Claims Data Quality Lead

Allianz; Deutschland; On-site; EUR 58,000 - 71,000; Full time

Benefits offered by this job

Flexible holiday options

Hybrid working

Annual bonus

Pension scheme

Development days

Insurance product discounts

Retail discounts

Volunteering days

Job summary

Allianz Commercial is recruiting a Claims Data Quality Lead to guide data quality improvements across Claims Insight & Performance. This hybrid role works with ODIMs, Data Stewards and the Central Data Office to embed governance and sustain data quality at scale.

The role reports to the Head of Data Improvement and Culture and is based in a UK office with at least 2 days in the office weekly. Salary circa £55k, with a comprehensive rewards package.

Qualifications

• Experience driving data quality or data governance improvement in a complex operational environment.
• Strong understanding of data ownership, stewardship and control frameworks.
• Proven ability to operate through others (e.g. embedded roles, federated models) rather than direct control.

Responsibilities

• Own Data Quality Improvement Across Claims.
• Drive and coordinate the Claims data quality improvement agenda aligned to business priorities.
• Identify and prioritise the data issues that most impact performance, customer outcomes and risk.
• Translate data quality gaps into clear, actionable improvement plans.
• Embed a Sustainable Operating Model.
• Drive clarity and support the embedding of data ownership, stewardship and accountability across Claims.

Skills

Data quality improvement

Data governance

Stakeholder management

Prioritisation

Communication

Job description

This job is with Allianz Commercial, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Role Description

As part of our UK strategy and purpose, we are recruiting a Claims Data Quality Lead to join the Claims Insight & Performance team. This is an opportunity to lead how data quality is improved, owned and sustained across Claims-ensuring it directly supports performance, customer outcomes and risk management. This is a pivotal role at the heart of Allianz UK Claims - leading how we improve, govern and embed data quality across the function. You will own the coordination of the end-to-end data quality improvement agenda, ensuring the data underpinning our operations, reporting and decision-making is trusted, well-controlled and fit for purpose. Sitting within Claims Insight & Performance and reporting to the Head of Data Improvement and Culture, you will work across the Claims data ecosystem - partnering closely with Operational Data Improvement Managers (ODIMs), Data Stewards and the Central Data Office - to turn data quality from a reactive activity into a sustained operational capability. This is a high-impact opportunity to shape how data quality is managed at scale and to deliver measurable improvements in performance, customer outcomes and risk management.

Location

This role is based in one of our offices in Bournemouth, Birmingham, Guilford or Milton Keynes. Please note that this is a hybrid working role with the expectation to attend the office a minimum of 2 days per week.

Salary Information

Pay: Circa £55.000 per year. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

About You

Own Data Quality Improvement Across Claims
Drive and coordinate the Claims data quality improvement agenda aligned to business priorities
Identify and prioritise the data issues that most impact performance, customer outcomes and risk
Translate data quality gaps into clear, actionable improvement plans
Embed a Sustainable Operating Model
Drive clarity and support the embedding of data ownership, stewardship and accountability across Claims
Work with the Operational Data Improvement Managers to embed consistent data quality management within operational teams
Enable Data Stewards to effectively own and manage data within their domains
Strengthen Governance and Control
Apply Central Data Office frameworks within the Claims environment
Ensure clear controls, transparency and audit readiness across key data domains
Embed proportionate governance that supports delivery, not just compliance
Turn Data Quality into Business Value
Link data quality improvements directly to operational outcomes
Track, evidence and communicate the impact of data quality on performance and decision-making
Ensure data quality enables effective use of reporting, analytics and AI
Build Capability and Culture
Increase understanding and confidence in data quality across Claims
Promote consistent, responsible data practices in day-to-day operations
Support the shift to proactive, owned and sustainable data management

Essential Skills

Experience driving data quality or data governance improvement in a complex operational environment
Strong understanding of data ownership, stewardship and control frameworks
Proven ability to operate through others (e.g. embedded roles, federated models) rather than direct control
Ability to prioritise competing data quality issues based on business impact
Experience influencing and working with senior stakeholders across business and central functions
Confident communicating complex data concepts in a clear, practical way

Desirable Skills

Strong knowledge of Claims and the wider UK insurance environment (preferred)
Responsible Artificial Intelligence usage

What We Will Offer You

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Integrity, Fairness, Inclusion & Trust

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community's Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success. We encourage our employees to advocate for their needs, whether it's assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role. Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

Closing date: 07/07/#####

We reserve the right to close the advert early if we reach enough applications.