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BoWatt is seeking a founding Customer Success hire to shape the early customer experience and build the function from the ground up. You will partner with the CEO, own recruiting and onboarding, and drive cross-functional initiatives in a fast-moving startup.
As the company scales, you will own people operations, culture, and internal processes, while aligning with teams across product, engineering, sales, and operations. This is a unique chance to co-create foundational success for BoWatt.
BoWatt is building agentic requirements and system engineering software for manufacturing. We believe AI will reach PhD-level engineering capability within the next 10 years. This will unlock massive value across several complex manufacturing industries. Cars. Planes. Rockets. Factories. Chips. Medical devices. All will be engineered with agents.
We bootstrapped BoWatt to €500k+ ARR before raising our first round. BoWatt is backed by tier-1 investors, including Atlantic Foodlabs, Buildery (CDTM affiliates), and Prequel Ventures, along with angels from Cohere and Luminovo.
You’ll join a small, exceptional team of startup builders, driven by innovation and execution. Over half the team are former founders across DeepTech AI, psychedelics, and gaming. We’ve studied and worked at top institutions and companies like Stanford, TUM, Google, EA, and YC-backed AI startups.
BoWatt’s Founders Pool is a dedicated virtual-equity pool for a small group of early team members who take responsibility for building and leading a major part of the company.
We created it because we want the people building BoWatt alongside us to participate meaningfully in the value they help create. These are not narrow execution roles with finished playbooks. You will own your vertical with co-founder-like autonomy and accountability: setting the standard, building the function, and being responsible for its results.
As our founding Customer Success hire, you will participate in the Founders Pool (5-10%) and have the opportunity to build Customer Success from the ground up. The precise allocation, vesting structure, and plan terms will be discussed transparently during the interview process.
We aim to complete the interview process within 14 days.