Business Process Owner – Order to Cash (m/f/d)

Merz Therapeutics; Frankfurt; Vor Ort; EUR 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Individual career development

Attractive remuneration with extensive social benefits

Zusammenfassung

A leading healthcare company in Frankfurt is looking for a Business Process Owner for the Order to Cash process. This role is responsible for the governance, design, and ongoing development of global processes, ensuring compliance and performance while enabling transformation initiatives. The ideal candidate has a university degree, significant experience in O2C environments, and strong analytical skills. A hybrid work model is offered, along with attractive remuneration and benefits, contributing to the quality of life for patients.

Qualifikationen

• Relevant experience in order-to-cash, accounts receivable or end-to-end O2C process environments.
• Experience working across finance, sales, supply chain and shared service or BPO structures.
• Strong understanding of O2C processes, KPIs and performance drivers like DSO and billing accuracy.

Aufgaben

• Own the global order-to-cash process and act as key decision point.
• Design scalable O2C processes while balancing local requirements.
• Support and coordinate transformation initiatives for process design.

Kenntnisse

End-to-End Process Ownership

Process Design & Standardization

Transformation & Digitalization

Cross-functional Collaboration

Performance Monitoring & Improvement

Compliance & Controls

Change Management & Enablement

Strong analytical skills

Fluency in English

Knowledge of German

Ausbildung

University degree in business, finance or related field

Tools

SAP ECC/S4 HANA

Jobbeschreibung

As our Business Process Owner – Order to Cash (m/f/d) you are responsible for the governance, design and continuous development of global order-to-cash processes. Acting as the central point of accountability for O2C process topics, you ensure standardization, performance and compliance across markets while enabling transformation and supporting business growth.

YOUR CONTRIBUTION

• End-to-End Process Ownership: Own the global order-to-cash process including governance, standards and KPIs, and act as key decision point for process-related topics
• Process Design & Standardization: Design and further develop scalable O2C processes, ensuring global consistency while balancing local requirements
• Transformation & Digitalization: Support and coordinate transformation initiatives (e.g. ERP rollouts, automation, e-invoicing) and contribute to system and process design
• Cross-functional Collaboration: Work closely with Finance, Sales, Supply Chain, IT and service or BPO partners to ensure alignment across the O2C process landscape
• Performance Monitoring & Improvement: Analyze key performance indicators (e.g. DSO, billing accuracy) and initiate improvement actions to enhance efficiency and cash performance
• Compliance & Controls: Ensure adherence to internal controls, regulatory requirements and audit standards within the O2C process
• Change Management & Enablement: Support change initiatives through stakeholder communication, training and process adoption across regions

YOUR PROFILE

• University degree in business, finance or a related field
• Relevant experience in order-to-cash, accounts receivable or end-to-end O2C process environments
• Experience working across finance, sales, supply chain and shared service or BPO structures
• Strong understanding of O2C processes, KPIs and performance drivers (e.g. DSO, billing accuracy, cash collection)
• Experience with ERP systems and data-driven process environments (e.g. SAP ECC/S4 HANA, ideally SD module)
• Structured and analytical working style with the ability to translate data into process improvements
• Experience in regulated environments is an advantage
• Fluency in English; German would be a plus

YOUR BENEFITS

• Individual career development in a purposeful job: you improve the quality of life of our patients!
• Hybrid work model that allows a good work-life balance
• Attractive location with good transport links, modern workplaces and a company restaurant
• Global family business with flat hierarchies and an open, respectful corporate culture
• Attractive remuneration with extensive social benefits
• Variety of employer-subsidized benefits such as WellPass, Germany ticket, Corporate Benefits and JobBike