Business Process & Application Projects Analyst (M / F / D)

ADVA; München; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading technology company is seeking a Business Process & Application Projects Analyst to enhance customer order management processes. You will work closely with process owners, manage the SAP Application Key User team, and conduct user training. Ideal candidates possess a relevant degree, multi-year ERP experience, and strong analytical skills. The role offers a collaborative work environment with benefits such as flexible hours, internal training programs, and employee discounts.

Leistungen

Flexible working hours model

Fitness and travel cost allowance

Employee discounts for events and branded products

Qualifikationen

• Degree in relevant field with further qualifications.
• Experience in Business Analysis and Business Process Engineering.
• Multi-year experience with ERP systems, preferably SAP.

Aufgaben

• Work with process owner to improve order management.
• Plan change management activities for implementations.
• Manage SAP Application Key User team and conduct training.

Kenntnisse

Business Analysis

ERP (ideally SAP)

Analytic skills

Communication skills

Change management

Ausbildung

Degree & relevant post degree qualification

Tools

MS Office (Excel, Word, PowerPoint, Teams, SharePoint)

Jobbeschreibung

Welcome!

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

We are currently looking for a highly motivated Business Process & Application Projects Analyst (M / F / D) to join our Customer Centric Applications team team in Meiningen, Berlin or Munich, Germany. If you want to be a part of our growing company that is driven by innovation and is focused on building a future together with our employees, consider applying.

Principle duties and essential functions :

Main tasks of the Business Analyst Order Management are focused on Adtran’s BLCP – Customer Order Fulfillment processes. This includes :

Work closely with relevant process owner on the aligned business process and its day-to-day practice to prioritize application improvements

Improve application implementation for global order management processes, practices and related key performance indicators in cooperation with the process owner

Plan activities regarding change management for new implementations

Cooperate with the ERP / SAP application team :

Define and improve prioritization process including release planning.

Review future application processes.

Collect, compile and verify business requirements and results of projects and key user activities.

Manage the sales focused SAP Application Key User team

Develop / train / coach of use case scenarios (potentially “train the trainer” to build a network of user experts).

Conduct user acceptance testing

Coordinate end user trainings and update of related deliverables (e.g. user manual, video).

Monitor the application adoption rate.

Knowledge, skills and experience required

Degree & relevant post degree qualification

MS Office (Excel, Word, PowerPoint, Teams, Sharepoint)

Business Analysis / Business Process Engineering in order management

Multi-year experience with ERP (ideally SAP)

Requirement management, change management, project management

Team-minded, approachable, resilient, reliable

Strong analytic skills and solution driven

Good communication and English skills, team-minded, relieable

Benefits

Possibility to work in an international, multicultural environment

Strong team-oriented and friendly work culture

Flexible working hours model

Internal training program

Fitness-, travel cost- and kindergarten allowance as well as drinks and fruits for free

Employee discounts e. g. for events and branded products