Business Development Representative (m/f/d)

Forterro; Karlsruhe; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Forterro is seeking a Business Development Representative (m/f/d) in Karlsruhe, Germany. The role involves promoting and selling Forterro's products through telephonic interactions with potential and existing customers. Candidates should be fluent in one of the selected languages (Spanish, French or Polish) and have excellent communication skills along with a Bachelor's degree in a related field. Experience in sales and a strong phone presence are important for success in this position. Join us to contribute to our growth and revenue targets!

Qualifikationen

• Previous experience in sales, customer service, or a related field is preferred.
• Sufficient English skills for internal communication are required.
• Ability to understand customer needs and handle different types of personalities is essential.

Aufgaben

• Initiate calls to potential customers from provided leads.
• Establish and maintain positive customer relations.
• Proactively sell products/services as part of customer interactions.
• Identify customer needs and offer matching solutions.
• Work towards sales targets set by the company.
• Respond to customer-initiated calls to activate services.
• Coordinate with other departments for customer experience.
• Maintain records of sales activities and customer responses.

Kenntnisse

Fluent in either Spanish, French or Polish

Excellent communication skills

Strong listening skills

Negotiation skills

Presentation skills

Strong phone presence

Ausbildung

Bachelor’s degree in Business, Sales, Marketing, or related field

Tools

CRM software

MS Office

Jobbeschreibung

Business Development Representative (m/f/d)

Department: Sales

Employment Type: Permanent

Location: Germany, Karlsruhe

Description

As a Business Development Representative (m/f/d) at Forterro, you will be an integral part of our sales team, responsible for promoting and selling Forterro's products and services. Your role will primarily involve telephonic interactions with existing and potential customers, contributing to our growth and revenue targets.

Responsibilities

• Initiate calls to potential customers from a list of provided leads, including existing customers targeted for cross/up‑selling, prior customers, and potential new customers.
• Establish and maintain positive customer relations by providing prompt and accurate services.
• Proactively sell targeted products/services as part of customer interactions.
• Identify customer needs and offer solutions that match Forterro's offerings.
• Work towards sales targets and objectives set by the company.
• Respond to customer-initiated calls to activate services, request changes in products/services, and resolve any product, service, or billing issues.
• Keep track of customer interactions and follow up to close sales effectively.
• Liaise with Forterro Finance teams as required for billing and other financial aspects of sales transactions.
• Coordinate with other departments to ensure a seamless customer experience.
• Maintain records of sales activities, customer responses, and follow-up actions.
• Report sales performance and any customer feedback to the management.

Qualifications

• Fluent in either Spanish, French or Polish and sufficient English skills for internal communication.
• Bachelor’s degree in Business, Sales, Marketing, or related field.
• Previous experience in sales, customer service, or a related field.
• Excellent communication and interpersonal skills.
• Strong phone presence and experience in telephonic sales.
• Ability to understand customer needs and handle different types of personalities.
• Strong listening, negotiation, and presentation skills.
• Proficiency in CRM software and MS Office.