Business Development Manager – Germany

Content Guru Limited; Gilching; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Content Guru Limited is hiring a Business Development Manager for Germany to drive revenue and build long-term customer relationships. Based in Gilching, you will own the full sales cycle from prospecting to closing while collaborating with marketing, presales and delivery teams.

You should bring 2+ years in SaaS or IT sales, excellent communication and negotiation skills, and a proven track record of meeting targets. Travel to customer sites will be required.

Qualifikationen

• Bachelor’s degree or equivalent professional experience.
• At least 2 years in B2B sales, account development or SaaS.
• Proven track record of meeting or exceeding sales targets.
• Experience with CRM systems and sales tooling.
• Excellent communication, influencing and negotiation skills.
• Desirable: selling into utilities or healthcare sectors.

Aufgaben

• Achieve revenue and margin targets monthly, quarterly and annually.
• Create and maintain documented account development plans.
• Identify and target customers with marketing collaboration.
• Build tailored sales approaches and maintain a strong pipeline.
• Provide accurate forecasting by progressing opportunities through the cycle.
• Work with presales, delivery and support to prepare proposals.
• Fully qualify accounts to address customer requirements.
• Take ownership of opportunities, direct or via bid teams.
• Present business value of our solutions to customers.

Kenntnisse

Communication

Negotiation

Influencing

Consultative selling

SaaS sales

Ausbildung

Bachelor’s degree or equivalent

Tools

CRM systems

Jobbeschreibung

Business Development Manager – Germany

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.

We’re looking for an ambitious and commercially driven Business Development Manager to join our team in Germany. If you thrive on building relationships, closing complex sales opportunities, and driving growth in a fast-paced environment, we’d love to hear from you.

What we are looking for…

We’re seeking a motivated sales professional with proven experience in B2B account development and closing new business. You’ll take ownership of the full sales cycle—prospecting, qualifying, and closing opportunities—while building long-term customer relationships and contributing to the growth of our German business.

Location…

This role is based in our Gilching, Germany office, with travel to customer sites as required.

Key responsibilities of the role…

Sales & Account Planning:

• Achieve revenue and margin targets on a monthly, quarterly, and annual basis
• Create and maintain documented account development plans
• Proactively identify and target customers in collaboration with marketing and other teams
• Build tailored sales approaches for specific accounts and maintain a strong pipeline of opportunities
• Provide accurate forecasting by effectively progressing opportunities through the sales cycle

Customer Engagement & Satisfaction:

• Build and maintain effective relationships with existing and prospective customers
• Promote and sell additional services to new and existing clients
• Maintain a detailed knowledge of customer objectives and key stakeholders
• Manage customer expectations throughout the sales and delivery process
• Escalate issues and coordinate internal resources to meet customer needs

Bid & Proposal Management:

• Work closely with presales, delivery, and support teams to prepare winning proposals
• Coordinate virtual bid teams to deliver high-quality tenders on time
• Fully qualify accounts to ensure customer requirements are addressed throughout the sales process
• Take ownership of assigned opportunities, whether managed directly or through a bid team

Product & Market Expertise:

• Maintain a strong understanding of Content Guru’s storm® platform and product suite
• Stay informed on industry developments, competitor activity, and emerging trends
• Present the business value of our solutions to customers and peers
• Contribute insights and expertise to marketing initiatives

About you…

• Bachelor’s degree or equivalent professional experience
• At least 2 years of experience in business development or account management, ideally within SaaS, IT, or telecoms
• Demonstrable success in meeting or exceeding sales targets
• Experience with CRM systems or similar tools
• Excellent communication, influencing, and negotiation skills
• Skilled in consultative sales techniques and able to adapt approach to different audiences
• Strong commercial awareness with attention to detail
• Experience selling into specific verticals such as utilities or healthcare is desirable

About the Company…

Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.

Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more. We exist to make engagement easy – over any channel, any time, anywhere.

We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.