Business Analyst, Delivery Promise (m/w/x)

Autodoc Group; Berlin; Hybrid; EUR 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

AUTODOC Corporate Discount

Free English & German language classes

Flexible working hours

Hybrid work model

Company pension scheme (BetrieblicheAl

Zusammenfassung

AUTODOC seeks a Business Analyst, Delivery Promise to join our Fulfillment Excellence Team in Berlin. You will maintain and improve Estimated Delivery Date accuracy and End-to-End Total Cycle Time data infrastructure, driving cross-functional corrective actions to improve delivery reliability.

With 3+ years in data analytics, a Bachelor’s in a related field, and proficiency in SQL, Excel, and Power BI, you will partner with Data Science, Logistics, IT and Operations to optimize performance and

Qualifikationen

• 3+ years in data analytics, preferably in Supply Chain or Logistics.
• Bachelor’s degree in Supply Chain Management, Data Science, Engineering, or related field.
• Proficiency in SQL, Excel and Power BI for data extraction and visualization.
• Strong KPI monitoring and root-cause analysis capabilities.
• Cross-functional collaboration and project management experience.

Aufgaben

• EDD model development, testing and deployment across delivery regions.
• Monitor EDD accuracy and End-to-End cycle time with dashboards.
• Identify operational inefficiencies and drive data-driven improvements.
• Coordinate with Data Science, Logistics and IT for model integration.

Kenntnisse

Data analytics

KPI monitoring

Project management

Ausbildung

Bachelor's degree in Supply Chain Management

Data Science

Engineering

Tools

SQL

Excel

Power BI

Jobbeschreibung

A driven team across Europe

Engineered in Berlin. Driving the Future of Europe.

At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket.

Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve.

Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere.

Come join us and impact the future of AUTODOC!

We are seeking a Business Analyst, Delivery Promise to join our Fulfillment Excellence Team. This role focuses on maintaining and improving our Estimated Delivery Date (EDD) accuracy and the End-to-End (E2E) Total Cycle Time data infrastructure.
By combining data analytics with project management, the candidate will identify the root causes of operational delays and translate data insights into cross-functional corrective measures. This position impacts delivery reliability, customer satisfaction, and supply chain efficiency.

Key Responsibilities

EDD Model Development & Implementation: Design, build, test, and deploy predictive EDD models (focusing on optimizing protection buffers) across delivery regions. Collaborate with Data Science, Logistics, and IT teams to integrate these models into existing systems and refine them based on operational feedback.

Performance Reporting & Analysis: Monitor delivery performance metrics, specifically EDD accuracy and E2E Total Cycle Time. Utilize SQL, Excel, and Power BI to build dashboards, conduct trend analyses, and perform root-cause bucketization to categorize delivery delays.

Process Improvement: Partner with cross-functional teams across Operations, Supply Chain, and Customer Service to identify operational inefficiencies. Design and implement solutions to improve delivery reliability and align cycle-time performance with business objectives.

Stakeholder Management & Communication: Serve as the point of contact for EDD and cycle-time performance. Translate data into business insights and collaborate with cross-functional teams (Vendor Operations, Warehouse teams, Last Mile transportation) to manage end-to-end supply chain impacts.

Experience

A minimum of 3 years of professional experience in a data analytics role, preferably within Supply Chain, Logistics, or Operations.

Education

Bachelor’s degree in Supply Chain Management, Data Science, Engineering, or a related quantitative discipline.

Technical Proficiency

Proficiency in SQL, Excel, and Power BI for data extraction, manipulation, and visualization.

Analytical Capabilities

Experience in KPI monitoring, root-cause analysis, and data-driven process optimization.

Project Management

Cross-functional collaboration and stakeholder management skills, with the ability to drive initiatives across multiple departments.

Advanced Tech

Familiarity with advanced data ecosystems, including knowledge of programming languages (e.g., Python, R), exposure to ML orchestration, or experience operating in cloud data warehouse environments (e.g., Snowflake, BigQuery) is nice to have.

Languages

Full professional proficiency in English (both written and verbal) is mandatory; German, Czech, Polish, or Russian is nice to have.

Vacation

Annual vacation of 30 calendar days and 1 additional day off on your birthday.

Wellbeing

Mental Wellbeing Program.

Growth

Learning & Development opportunities (over 650 courses on soft and hard skills on our e-learning platform).

Perks

AUTODOC Corporate Discount.

Language Classes

Free English and German language classes (after probation period).

Flexibility

Flexible working hours and hybrid work model.

Future Security

Company pension scheme (Betriebliche Altersvorsorge mit Allianz).

This job was posted on 21. 8. 2026, and is considering applications up to 6 weeks from this date.